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Sophie RICHARD

WASHINGTON

En résumé

Specialiste en Strategie de commerce, gestion de produits et marketing. Cherche a se relocaliser en France ou a Geneve.

Mes compétences :
project implementation
product planning
eCommerce
competitive analysis
Six Sigma
Product Development
Operational Processes Management
MySQL
Microsoft SharePoint
Microsoft Office
Led planning
JIRA
Customer Relationship Management
Change Management
Business Intelligence
Business Development
Axure RP

Entreprises

  • Blue Canopy Group - Manager, Management and Technology Consulting

    2014 - 2017 2014 - February 2017

    * Drove product strategy at Environmental Protection Agency (EPA) to integrate business
    flows for end-to-end audit management systems. Served as the Product Lead, engaged
    with stakeholders to build roadmap and translate business strategy into product
    requirements. The project ramped up significantly and 90%+ completed within 3
    months of in managing the requirements process, leading to increased customer
    satisfaction

    * Led planning and launch of the Digital User Input Forum at the National Science
    Foundation (NSF). Served as the Project Management Office/Product Lead,
    collaborated with client executives, business and technical teams to implement the
    Digital Platform. Over the span of 7 months, used creative Design Thinking to hold two
    large forums with 350+ user groups, yielding over $ 240K savings in cost efficiencies
    for usability testing

    * Served as a strategic product owner in managing business executives' expectations,
    devising Minimum Viable Product(MVP), organizing releases to maximize business and
    user impact. Organized user focus groups to understand user behaviors, inform
    prototyping efforts and recommend strategies to simplify the centralized user login
    model to minimize defects

    * Acted as a Strategic Advisor in product planning of Office of Chief Information Office
    (OCIO) Integrated Project Team. Led cross-functional teams to implement
    communications strategy for human capital management web tool, prioritize customer
    requests and launch features. The OCIO IPT was completed with an OCIO A+ Rating in
    less than six months, resulting in increasing customer satisfaction and cost efficiencies
    totaling over $ 500 K across the Enterprise Business Solutions

    * Managed reports and drove organizational performance through coaching, mentoring
    and guiding professional development efforts. Led proposal writing and management
    volumes for four federal proposals and two winning bids

  • Octo Consulting - Product Management Consultant

    2014 - 2014 * Led the product strategy and implementation of new product development work of endto-end enterprise systems application at the United States Patents and Trademarks
    (USPTO) office. Managed business analysts and technical teams to drive product
    vision, prioritize backlogs and run agile scrum sprint sessions. Successfully negotiated
    releases to maximize business and customer impact leading to 20% in cost efficiencies
    from reduction in processing and payment errors

  • Cahier Consulting LLC - Strategic Advisor

    2012 - maintenant * Act as Strategic Advisor for Build-Green and Delphinium Consulting LLC, environmental
    small business consultancies in Mauritius on an as-needed basis. Businesses
    witnessed an increase in local client base, page views and conversions post-project
    implementation

    * Perform market/competitive analysis and provided business development
    recommendations to expand grant-finding opportunities for international consultancy
    looking to provide educational opportunities in the Prince George (PG) area

    * Served as lead external consultant for Expand Technology to expand their market share
    in the education software tools in North America. Within a few months, company
    acquired and grew customer base by over 20%, increasing market share, profits,
    lowering overhead costs and diversifying risks

    * Delivered recommendations and strategies for a few businesses including Measuring
    Success LLC, a nonprofit, to inform public-private partnerships and faith-based
    communities and a logistics firm. Both organizations saw significant increases in their
    buyer base post-implementation

  • Liquidity Services - Product Manager & Business Analyst

    2007 - 2012

Formations

  • University Of Maryland (Washington Dc)

    Washington Dc 2009 - 2012 Master of Business Administration

    Product Development, Strategy and Marketing

  • Marymount University (Arlington)

    Arlington 1999 - 2002 Licence en Finance et Economie

Réseau

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