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Stephane CITTI

Bois-Colombes

En résumé

Mes compétences :
Key account management
Amélioration de process
Fidélisation client
Lead generation
Assistance client
Lead management
Gestion de la relation client
Gestion des opérations
Teamwork
Travail en équipe
Cloud computing
Saas
Vente
Sales

Entreprises

  • IBM - Digital Offerings Inside Sales Specialist Watson Analytics France

    Bois-Colombes 2015 - maintenant • Develop and close opportunities with new accounts.
    • Identify and qualify prospects through live chat, Linkedin, Skype.
    • Engage and coordinate necessary resources (ie. Technical Sales, Field Sales, Product Management, etc) to progress and close deals.

  • Starwood Hotels & Resorts - Hotel Coordinator North America

    Lancaster 2014 - 2015 - Assigned to a set of 80 U.S and Canadian Hotels.
    - Tracking, monitoring and monthly analysis of Hotels performance in the US and Canadian markets in regard to the implementation of the Starwood Preferred Guest Program.
    - Assisting with training/program reinforcement and being the primary contact for hotels.
    - Focus on hotel achievement of their KPI and adherence to standards.
    - Ensure hotels are provided with the support, tools and training required to meet and exceed their goals.

  • Starwood Hotels & Resorts - Sales Associate US, UK, French and Spanish speaking markets

    Lancaster 2013 - 2014

  • APPLE COMPUTER IRELAND - Inside Sales Account Manager France & Spain

    2007 - 2012 - French and Spanish business accounts : Small and Medium Business
    - In charge of providing and promoting the Apple solutions and products
    - Revenue booked in FY10 : $ 6M (Best across the whole Inside Sales team for the year), commissionable revenue was $ 8M
    - Revenue booked in FY11 : $ 5,8M (third top perfomer in the team)

Formations

Pas de formation renseignée

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