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Thierry MUNEZERO

COURBEVOIE

En résumé

Mes compétences :
Management
Gestion de projet
Chaine logistique

Entreprises

  • Gefco - Global Account Sales Executive

    COURBEVOIE 2018 - maintenant Business Development & Marketing

  • DHL Global Forwarding - International Contract Manager - Aerospace & Defense

    La Plaine-Saint-Denis 2015 - 2018 Customers:

    Dassault Aviation, SAFRAN, THALES, MBDA, ...

    Key responsibilities:

    - Contracts drafting, evaluation, negotiation and execution.

    - Liaise with legal, risk management and finance departments to monitor contractual requirements and maintain contractual records.

    - Develop and implement operational procedures for contract management and administration in total compliance with DHL policy.

    - Ensure that validated contracts are well known by internal & external stakeholders to support implementation.

    - Provide training and redlined guidance to project managers and operational staff in contractual practices and procedures.

    - Overseas operations management (air freight, ocean freight, charter/ferry flights).

    - Customer relationship/satisfaction management including on-going issues handling and change recommendation.

    - Contract performance management: monitor transaction compliance and service level agreement compliance (key milestones, invoicing…).

    - Commercial interface with customers.

    - Business development.

    - Profit & loss responsibility.

  • DHL Global Forwarding - Customer Project Manager - Aerospace & Defense

    La Plaine-Saint-Denis 2011 - 2015 Customers:

    Dassault Aviation, Honeywell, Airbus Defense & Space, Nexter Systems, SNECMA, THALES, ...

    Key responsibilities:

    - Liaise with DHL’s teams and customers to understand the service requirements,

    - Provide technical support on rates calculation and offer submission by setting up a proposal based on an agreed funding methodology,

    - Participate to Standard Operating Procedures setting up,

    - Implement the project and support on the overall process evaluation,

    - Centralize instructions on all changes to operational environment,

    - Review the project with DHL’s team and customer for further improvement approach,

    - Develop and apply intuitive understanding of issues and provide intervention and/or resolution as appropriate,

    - Manage and monitor systems information flow between internal and external,

    - Elaborate performance reports to customers.

  • DHL Supply Chain - Practical training | ATR Spares Distribution Center (Airbus Group / Finmeccanica)

    Roissy en France 2010 - 2011 Supply Chain Quality Management & Process Optimization

  • DHL Global Forwarding (Implant chez Dassault Aviation Falcon Spares) - Practical training | Performance measurement

    2009 - 2009 DHL Global Forwarding - Direction des Marchés Aéronautiques (D.M.A.)
    Implant Dassault Aviation Falcon Spares (Aéroport du Bourget)
    - DHL implant import-export daily activities,
    - D.E.L.T.A. Operations (online customs clearance),
    - Implementation of a performance measuring tool.

  • Mistral Production - Logistics Manager

    Paris 2007 - 2008 MISTRAL Production (FRANCE3 Production)
    - Logistics Manager,
    - Shooting of 10 live shows (60 000 people in 10 weeks),
    - In charge of equipment transfers (400 tons / 12 tractor-trailers).

  • FRENCH TV - Logistics Manager's Assistant

    2004 - 2007

Formations

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