Thomas BONNEMAZOU

En résumé

Entreprises

• Asiainspection - Operations Manager - America / EMEA area

  Hong Kong 2014 - 2017 - Manage & coordinate the operations between team leaders, supervisors, inspectors, coordinator, factories and clients
  - Manage 250 inspectors spread across 70 countries in America and EMEA
  - Implement KPIs to monitor the quality of the service
  - Personnel management: recruitment and training of new team members
  - Implement new Standard Operating Procedures (SOP) to better the quality of service and smoothen the operations process
  - Manage the budget / expenses for America and EMEA area
  - Manage key client accounts
  - Meet the clients to better understand their expectations and create customized inspection protocols
  - Handle claims analysis

• Asiainspection - Operations Project Leader

  Hong Kong 2013 - 2014 - Manage 70 inspectors spread across 12 countries in Asia and South Africa
  - Implement KPIs to monitor the quality of the service
  - Improve the efficiency of existing processes and implement new ones to better the quality of service and maintain clients’ standards
  - Conduct surprise audits to supervise the inspectors’ performances
  - Account manager for key clients
  - Assist in monitoring the budget of the New Delhi office

• Asiainspection - Quality Inspector - Internship

  Hong Kong 2012 - 2012 - Conduct Quality Inspections in factory and assist in factory audits
  - Validate quality inspection's reports
  - Monitor inspectors on daily basis
  - Support in handling expense accounts and investigate claims
  - Establish new procedures to improve the processes
  - Train new inspectors

• Lltech - Image Processing in Optical Medical Imaging

  2010 - 2010 - Generate an algorithm to rework on image obtained with Optical Coherence Tomography (OCT) in order to get a real time image treatment
  - Performe trials to ensure the viability of the algorithm
  - Create a bibliography of different algorithms used in image processing

Formations

• HEI - Hautes Etudes D'Ingénieur

  Lille 2006 - 2012

Réseau

Pas de contact professionnel