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Thomas LACROIX

LYON

En résumé

Expertise in oversea technical organizations set up and management, professional service and R&D management, product roadmap, project management, technical strategy, software architecture, strategic technical partnerships.

Mes compétences :
product management
customer support
Gestion de projet
Linux
Management
Télécommunications
Culture internationale forte
project management

Entreprises

  • The CoSMo Company - CTO

    2011 - maintenant Engineering team management
    Technology and product strategy
    Project delivery and roadmap execution

  • Citrix Systems, Datacenter and Cloud Division - Senior Project Manager, XenServer

    2010 - 2011 3rd party supplier and internal software development project management, XenServer product

  • Myriad Group AG - Customer support manager, Asia

    2009 - 2010 • Setup support structure in multiple sites: define each team organisation and related open positions. Recruit and manage team members.
    • Office management: find premise, manage suppliers (furniture, IT network, decoration)
    • Ramp up senior professional service and support engineering team
    • Customer relationship management (ODMs, OEMs, Operators)
    • Presales: M&S cooperation to create product offer, presale engineering management to support customer requests and relationships with operators

  • Purple Labs - Customer support manager

    2008 - 2008 Head of customer support and professional services in Asia

    • Setup technical team: define team organisation and related open positions. Recruit and manage team members
    • Ramp up from 0 to 6 professional service senior engineers in 5 months.
    • Define business plan and ramp up of professional services organisation
    • Presales: product management for Asia and presale engineering work to support customer requests and relationships with operators.

  • Purple Labs - Software development manager, China

    2008 - 2009 Head of software development (mobile AJAX framework). (
    • Setup and manage core development team in Beijing
    • Technology transfer management (EU to Asia)
    • Trainings organization to complete the team skills (PM, Architecture, Development)
    • Project management for feature development (full software development life cycle implementation)

  • Purple Labs - Software platform solution architect

    2004 - 2008 • Definition of the software roadmap, following market trends and customer requests
    • Leading the architecture of the platform for a highly customizable software suite
    • Participation to sales road shows in Asia to understand market trends and customer needs
    • Chairman of Purple Labs at the LIPS forum (international standard body) to normalise Linux software interfaces between mobile Linux ISV.

  • Purple Labs - Software project manager

    2004 - 2006 • Planning, coordination of all developments done on the new Linux platform (from 4 to 30 developers), for of complete rewrite of the software framework
    • Daily follow up of the developments until the commercial release of the product, including issues reported by testers and customer
    • reporting
    • release/clusure of the project

  • Purple Labs - Software engineer

    2002 - 2004 Software integrator of TSM100 product line (02/03 to 01/04)
    • Release of a full feature multimedia touch screen only phone, the firsts Purple Labs commercial success, which were sold at 133k units
    • Leading main software integration from all software teams: delivery management, software builds, debug and problem report reviews.

    Software developer in driver and OS team (02/2002 to 02/2003)
    • Development and integration of a multimedia framework, RTOS core services, and OS instrumentation library for real-time and memory corruption analysis.

Formations

Réseau

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