Thomas LAMANDÉ

En résumé

Entreprises

• La Gustule - Directeur exécutif

  2017 - maintenant Development de activités de restauration par l'acquisition et développement d'établissement.

• Global LT - Language teacher and communication skills trainer

  2011 - 2015 Teaching English and French to adults and young learners one to one or small group.
  Providing communication skills and corporate language training.

• Hôtel Résidence Europe - Marketing and training manager

  2010 - 2011 Training, revenue Hôtel Résidence Europe - Paris, Clichy 92110, France.
  * Conducting training workshop: Service delivery, Service quality and operation procedure ;
  * Preparation of sales proposals and promotional materials ;
  * Canvassing of potential companies as clients, as part of expanding the corporate portfolio ;
  * Negotiation of new contracts with existing travel agencies, web-based booking agencies and companies ;
  * Competitors analysis
  * Revenue management
  Key Achievements: increased sales by 5%, trained new team of staff in service quality

• Hôtel Résidence Europe - Paris, Clichy 92110, France. - Training, revenue and marketing

  2010 - 2011

• Restaurant Sobane - Owner & Executive director

  2008 - 2011 * Establishment of a business plan ;
  * Assessment of renovation requirements and selection of the best contractor ;
  * Organization of the restaurant ;
  * Training of waiting staff
  * Cost control for profit optimisation
  Key Achievements: pioneered semi-fine dining in Franco-Korean cuisine in Paris, referenced in many guides including Michelin guide, and achieved net profit margin of 30%

• Hôtel Résidence Europe - Weekend Manager & Acting Director

  2007 - 2009 * Management of general operations (front and back office) ;
  * Revenue management: Yield Management, establishment of policies for room prices, follow-up and control of internet sales ;
  * Management of capital overheads (housekeeping equipment) ;
  * Complaint and conflict resolution of guests and staff
  Key Achievements: improved yearly revenue through revised yield management procedures, establishment of policies for corporate prices

• Hotel Plaza Etoile - Front Office Manager

  2007 - 2007

• Groupe Relais de Paris - Assistant Front Office Manager

  2005 - 2007 Groupe Relais de Paris, L'hôtel Relais de Paris Gare du Nord and Standard Design Hôtel

• Freelancer - Journalist

  2003 - 2008 Journalist Radio and Magazine contemporary art, cinema and lifestyle

• France Télécom - Financial manager

  2002 - 2003 Accounts, sales and financial manager for affiliated international subsidiary companies
  Expertise et Service (FTES), group FT- Orange télécommunication

• B.Braun medical: pharmaceuticals and surgical equipment group. Boulogne-Billancourt, France - Sales representative

  2000 - 2002 Sales representative for clients in the North-East
  

• National Military Service - Officer & Adviser

  1999 - 2000 61st Regiment of Artillery de Chaumont 52000 France

Formations

• Beijing Language And Culture University BLCU (Beijing)

  Beijing 2016 - 2016 Intermediate

• InLingua School Of Languages (Singapore)

  Singapore 2015 - 2016 Elementary
  
  Full-time Chinese course

• The University Of Newcastle, Australia (Newcastle)

  Newcastle 2014 - 2015 Master of Business Administration
  
  University of Newcastle, Australia (Singapore Campus)

• Queen Margaret University (Singapore)

  Singapore 2013 - 2014 Bachelor of Arts
  
  Bachelor of Arts in International Hospitality and Tourism Management

• School D'Hospitality Institute (Singapore)

  Singapore 2012 - 2013 Advanced Diploma
  
  Advanced Diploma in Hospitality and Tourism Management

• International House (Sydney)

  Sydney 2010 - 2010 TESOL
  
  TESOL - Teachers of English to Speakers of Other Languages

• CNED

  Paris 1995 - 1996 Baccalaureate Degree
  
  Baccalaureate - Major in Economy

Réseau

• Kwon O-SEOK