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Veroniaina RAKOTOARIVELO

ANTANANARIVO

En résumé

Mes compétences :
Environnement
géographie
Tourisme
Tourisme culturel

Entreprises

  • OA - Head of Sales in Tourism

    2015 - maintenant Management of a team of advisors : management and daily animation of the sales force
    Assist the agency director on management and sales development of the department
    B2B Key account manager
    Development and updating of processes and sales tools
    Recovery
    Reporting
    ...

  • CSM - Solidarity and Humanitarian Project Manager

    2014 - 2014 Initiation of the "Espace de Solidarité" project within a Solidarity Association
    Planning, Organization and Promotion of all solidarity and humanitarian activities
    Animation of the volunteer team
    Responsible for internal and external communications related to activities
    Monitoring of Budget and Logistics
    ...

  • Individual - Solidarity-based Trip Organizer

    CHAMBRAY LES TOURS 2013 - 2014 All trip operations: organization of itinerary, booking services with providers, logistics, billing, payment of service providers
    ...

  • OA - FIT Sales Manager

    2005 - 2012 Responsible for all F.I.T. sales / requests from Travel Agencies and Tour Operators - B2B Clients
    Program Designer and Brochures Production for AGVs and TOs
    Follow-up Clients Portfolios
    Management of complaints
    Customer Relationship and Quality Control
    ...

  • OA - Travel advisor

    2003 - 2007 Counselor for B2C, F.I.T, Group,
    Designer of Travel Package (itinerary, quotation and sales)
    Clients trip preparation (travel logbook, logistics ...)
    Quality Control
    ...

Formations

  • Faculté Des Lettres Et Sciences Humaines - Département De Géographie (Antananarivo)

    Antananarivo 1996 - 2003 Maîtrise en Géographie - Option Tourisme Culturel

    Environnement et Aménagement - Tourisme Culturel

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