Mes compétences :
Environnement
géographie
Tourisme
Tourisme culturel
Entreprises
OA
- Head of Sales in Tourism
2015 - maintenantManagement of a team of advisors : management and daily animation of the sales force
Assist the agency director on management and sales development of the department
B2B Key account manager
Development and updating of processes and sales tools
Recovery
Reporting
...
CSM
- Solidarity and Humanitarian Project Manager
2014 - 2014Initiation of the "Espace de Solidarité" project within a Solidarity Association
Planning, Organization and Promotion of all solidarity and humanitarian activities
Animation of the volunteer team
Responsible for internal and external communications related to activities
Monitoring of Budget and Logistics
...
Individual
- Solidarity-based Trip Organizer
CHAMBRAY LES TOURS2013 - 2014All trip operations: organization of itinerary, booking services with providers, logistics, billing, payment of service providers
...
OA
- FIT Sales Manager
2005 - 2012Responsible for all F.I.T. sales / requests from Travel Agencies and Tour Operators - B2B Clients
Program Designer and Brochures Production for AGVs and TOs
Follow-up Clients Portfolios
Management of complaints
Customer Relationship and Quality Control
...
OA
- Travel advisor
2003 - 2007Counselor for B2C, F.I.T, Group,
Designer of Travel Package (itinerary, quotation and sales)
Clients trip preparation (travel logbook, logistics ...)
Quality Control
...
Formations
Faculté Des Lettres Et Sciences Humaines - Département De Géographie (Antananarivo)
Antananarivo1996 - 2003Maîtrise en Géographie - Option Tourisme Culturel