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SAMSUNG
- Project Credit Manager
La Plaine Saint-Denis
2017 - 2018
MISSION: Contributed in stabilizing Operations (Order-To-Cash, Credit Management, Business Controlling) post-Migration. T/O 100m€, A/R 40m€
KEY ACCOMPLISHMENTS:
- Revised sales contracts, Credit Policy and Credit Insurance Policy
- Trained the team, Defined Risk Assessment, Improved dunning
- Managed 800 accounts in Europe, Overdue -48%, +33% growth
- Business Controlling Italy, improved Sales Deductions procedure, invoicing, masterdata
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SCP Europe
- Credit Manager Europe
2016 - 2017
Review of credit management procedures and participation to the SAP migration project; Management of 4000 customers (40m€ A/R) remotely coordinating a team of 11 credit managers in 7 subsidiaries in Europe; A/R monthly reporting according to US GAAP criteria. Internal Audits and Coaching to credit staff.
Key achievements (so far):
• Mentored for improvements in prioritizing actions, assessing credit risk and optimizing collection
• Participation to the SAP migration in liaison with IT and project teams
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AGiCRE - AGility in CREdit Management by V. Martorano
- Interim Reorganisation Credit Manager & Advisor
2014 - maintenant
Developing Agile and Solid Credit Management to support evolving and restructuring business internationally
Review and Optimization of credit management process and procedures; Training and Coaching to credit staff for the development of team competencies; Management of reorganizational projects in credit management internationally (2015/2016)
Speaker: CICM Masterclass (UK), ICTF European Summit 2015, FECMA European Congress 2015.
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BASF
- Credit Manager Europe South
Levallois-Perret
2009 - 2014
Developed and directed a team, also remotely, of up to 11 credit managers, reviewing, optimising and implementing local credit organisation and guidelines. Contributed to the redefinition and implementation of the new European Credit Organisation and driven organisational changes locally. Managed 7000 customer accounts for 500m€ A/R (1.8bn€) across Italy, Greece, Malta, Cyprus and Israel. Credit authority level up to 1m€ single risk.
Key Achievements:
• Defined and implemented Regional Credit Policy with improved KPI reporting and proactive attitude.
• Delivered immediate progress in response timing and accuracy to rebuild confidence and motivation.
• Performed several training initiatives, using working groups, specific projects and sharing of experience to rapidly increase the quality of credit decisions and the efficiency in credit collection.
• Created specific “poles of competencies” in credit risk assessment and in the treatment of pre-legal situations, to best support the rapid increase in sales and further reduce bad debts.
• Contributed with Headquarter to the implementation of the European Credit Policy.
• Managed the Greek Country Cap crisis in liaison with Corporate Treasury.
• Achieved best collection results with -27% reduction of Overdue receivables and -9% DSO to support a +45% business growth in Europe South.
• Further coached and developed the team capability to handle critical situations with key and risky customers using negotiation techniques, awareness of conflict management and customer visits.
• Successfully concluded the “credit management repositioning” project and supported the delocalisation of administration activities to the Shared Service Centre.
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Sidetrade
- Auditor/Consultant in Credit Management
BOULOGNE-BILLANCOURT
2007 - 2009
Performed audits on factoring and accounts receivables securitization programs on behalf of banks and financial institutions, and advised on best practice credit management: Analysed the quality of the customer portfolio, credit management process and procedures, credit policy, best practice working methods, team potentials and areas of improvement.
Key Accomplishments:
• Performed factoring and A/R audits across diverse industries and organisational models in Europe.
• Performed training and consultancy assignments on credit management process and procedures.
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XRT
- International Pre-Sales Consultant
2005 - 2007
Leveraged European credit management expertise to promote credit software sales. Collaborated on written publications and delivered presentations at various events.
Key Accomplishments:
• Analysed markets and customer needs to assist in the functional development of credit software.
• Delivered high level of support to clients and subsidiaries, driving sales and client satisfaction.
• Publication: “Credit Management as Strategic Function in the Financial Value Chain”, VfCM, 2005
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McCormick Tractors Int.
- Credit & Treasury Manager EMEA
2003 - 2004
Supervised a team of 2, assisting in implementation of inventory finance, credit risk assessment and customer rating instruments. Managed 200 accounts worldwide including Middle East, South Amerika and Oceania, 3m€ credit authority level
Key Accomplishments:
• Reduced DSO by 27% while managing €80m of accounts receivables.
• Played key role in redefining UK and European credit policy.
• Contributed to the implementation of AR financing
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Ingersoll Rand
- Project Credit Manager
Sin-le-Noble
2002 - 2002
Contribute to the start-up of the Shared Service Centre with the definition of credit management process and procedures, and the related credit policy. Management of 177 accounts internationally for 45m€ Accounts Receivables, 7m€ highest single risk in preparation of the migration.
Key Accomplishments:
• Delivered the new credit policy, credit manual and procedures for the newly founded Shared Services
• Reduced Overdue by -51%, performed the migration in liaison with the project teams.
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EMTEC
- Project Group Credit Manager
Gennevilliers
2002 - 2002
Within a financial restructuring program under Private Equity, credit management was called to reinstall the Group Credit Policy, improve visibility on incoming cash and perform targeted credit collection to streamline working capital. Managed 2000 accounts internationally for 180m€ A/R, 11m€ highest single risk, with the support of a team of 5.
Key Accomplishments:
• Delivered the new credit policy, reinstalled regular monthly KPI reporting across the Group
• DSO reduced by -18%, trained staff on collection techniques.
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Euler Hermes
- Credit underwriter
Courbevoie
1999 - 2001
Credit limit decisions on international debtors worldwide to Italian policy-holders. 3m€ max single risk managed, approximately 40-50 decisions per day, participation to the High Risks Committee and Country risk Meetings.
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ARNEG
- Customer Service and Credit Control EMEA
1996 - 1999
Mid-sized Group in the refrigeration equipment for supermarkets with 250m€ turnover worldwide. The role evolves from customer service, to the management of Documentary Letters of Credit, to the reduction of transportation costs, to credit control and credit insurance on export customers.
Key Accomplishments:
• DSO reduced by -12%, transport costs reduced by -106%
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Jenoptik
- Stage with volunteer collaboration and thesis
1992 - 1993
Stage and Graduation Thesis (bilingual German/Italian): “Marketing Strategies for the penetration into the Italian market of JENOPTIK GmbH in the medical laser industry”, Collaboration Fachhochschule Reutlingen, University of Bergamo and company JENOPTIK GmbH. Volunteer collaboration in assisting the Marketing Director in creating the dealer network in Italy.
