Vlad DIMA

En résumé

Entreprises

• SKF France S.A. - Global End User Engagement Manager

  2015 - maintenant * Manage Workplace Services provider ;
  * Manage Global SKF Workplace environment (costs, Business Plan, Service levels, Complaints, Incidents, Capacity), excluding LAN/WLAN ;

• SKF France - Global PC Workplace Service Owner

  Montigny-le-Bretonneux 2010 - 2015 * Manage Workplace Services providers ;
  * Manage Global SKF Workplace environment (costs, Business Plan, Service levels, Complaints, Incidents, Capacity) ;
  * Manage PC Workplace unit (3 team members) ;

• SKF France - Business Unit Support

  Montigny-le-Bretonneux 2009 - 2010 * Business Unit Support & PC Workplace Transformation Project Manager
  * Participate in negotiations with HP/EDS, include signature of Amendment for PC Workplace Services transformation ;
  * Manage 2 projects (SLA and Remote Backup) within PC Workplace transformation program;
  * Back-up for PC Workplace Services transformation SKF Program Manager ;

• SKF France - Wide Area Network Technology Platform Mgr.

  Montigny-le-Bretonneux 2007 - 2009 * Manage Telecom and Network Services providers ;
  * Manage SKF WAN (costs, Business Plan, Service levels, Complaints, Incidents, Capacity)
  * Support Group IT-Infrastructure Mgt unit in various non operational activities (Quality, Security, SOX, etc.)
  * Support SKF business with WAN related requests and issues

• SKF France - Group IT Governance Team Member

  Montigny-le-Bretonneux 2006 - 2006 * Participate in contractual negotiations with EDS & SKF Group Legal ;

• SKF France - IT Regional Coordinator (France & BeNeLux)

  Montigny-le-Bretonneux 2005 - 2006 * Provide an IT Governance presence regionally, to support the objectives of Group IT and the needs of the SKF business. ;
  * Ensure that the SKF Corporate policies on IT are implemented and followed in the region.
  * Responsible for the deployment of an IT strategy, developed and maintained by SKF Group IT Strategy and in cooperation with the Business Units in the region.
  * Responsible for ensuring the deployment of SKF Security Policies and Standards (I-SMS) in the region.
  * Act as the Single point of contact for IT Service Providers in the region
  * Responsible for ensuring IT suppliers meet their service and delivery commitments to the local SKF business.
  * Ensure SKF IT suppliers maintain a regional state-of-art PC/LAN hardware/software environment in line with SKF standards and policies

• Electronic Data Systems S.A. - Service Delivery Manager (for Solvay Global account in France)

  2003 - 2005 * Ensure delivery of contractual services to the client, within agreed SLA and P&L ;
  * Pursue and engage new business with the client ;

• Electronic Data Systems S.A. - Project Manager within Digital Workflow Program

  2003 - 2003 * Manage decommissioning of old systems and infrastructure world wide ;

• Electronic Data Systems S.A. - Service Delivery Manager (for SKF account in France)

  2001 - 2003 * Finalize and stabilize outsourcing of IT activities in France ;
  * Ensure delivery of contractual services to the client, within agreed SLA and P&L ;
  * Pursue and engage new business with the client ;
  * Obtain renewal of ISO9001-TickIT certification (by DNV) for the French entity ;

• SKF France - IT Local Service Center Manager

  Montigny-le-Bretonneux 2000 - 2001 * Implement Total Quality Management concept and obtain ISO9001-TickIT ;
  * Manage all IT Infrastructure & Customer Service related activities
  * Successful outsourcing to EDS of all IT infrastructure activities and staff

• SKF France - Customer Service France mgr

  Montigny-le-Bretonneux 1997 - 1999 * Implementation of French IT Helpdesk and 24h/24-365 days/year On-call IT support

• SKF France - IS Infrastructure manager

  Montigny-le-Bretonneux 1993 - 1997 * Successful Mainframe Data Center consolidations (1993 France to Sweden, 1996 Sweden to Germany) ;
  

• SKF France - Data Administrator

  Montigny-le-Bretonneux 1988 - 1992 * Management of the Data Dictionnary tool and Data administration processes

• SKF France - Technical Support for Applications

  Montigny-le-Bretonneux 1984 - 1987 * Member of Technical Support Team within development & implementation of Domestic Customer Service System (DCSS) on Mainframe IMS/DL1 for the Group SKF)

• SKF France - DL1 Database Technician

  Montigny-le-Bretonneux 1983 - 1984 * Maintenance and administration of all IMS-DL1 databases

• SKF France - Mainframe & Tele Processing Operator

  Montigny-le-Bretonneux 1982 - 1983 * Operating Mainframe in 3x8 shifts
  * Assisting end users with the connection to Mainframe systems

• SKF France - Trainee (HR, Finance & Engineering Depts.)

  Montigny-le-Bretonneux 1981 - 1981 * Administrative tasks as replacement for missing staff

• FRUCTEXPORT (Bucarest, Romania) - International Salesman

  1978 - 1981 * Type of business or sector : International Trading Company, specialized in agricultural goods (fruits, vegetables, flowers)
  
  * Occupation or position held : International Salesman ;
  * Main activities and responsibilities : * sales contract negotiations and follow-up with clients (Germans, Austrians, Italians) ;

Formations

• ASE - Academia De Studii Economice (Bucarest)

  Bucarest 1974 - 1978 Master degree in Inernational Economical Relationships
  
  * Title of qualification awarded : Master degree in International trading ;
  * Level in national classification : Level 4 post-secondary, according to ISCED classification system devised by UNESCO
  see: http://www.unesco..htm

Réseau

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