Vrushali TALEKAR

En résumé

Entreprises

• Amadeus Nice - Product Manager

  Sophia Antipolis 2015 - maintenant Project: Product Management for Amadeus e-Power portfolio of products (both B2B and B2B2C) that offer travel agencies belonging to different segments and sizes with complete e-commerce solution to excel at their business via online and offline sales channels provided via a ready to use booking engine and post-booking cross-sell and up-sell platform.
  
  Primary responsibilities
  * Product Management of ePower Consolidator which contributes 30% of the segments in ePower portfolio and its convergence activity in Selling Platform Connect
  * Responsible for While label cross-sell platform which is key for Travel Agencies to sell Airline ancillary services to maximise their profits
  * Managing Payments, Security, PCI DSS Audits, Airline Ancillary Services and Hotels in ePower portfolio
  * Providing consultancy and support to top customers from UK, Spain, Italy and France to ensure their needs are met and product comply with latest security, industry and trade standards/regulations in various global markets
  * Managing product delivery and co-ordinating implementation of key projects for Merchandising up-sell/cross-sell which serves global travel agency clients of Amadeus -- which are well known market leaders in OTA, TMC and Travel Retailers segments -- selling leisure and business travel
  * Identifying opportunities for growth by monitoring product performance, performing data analysis and presenting results to management and markets, coupled with customer needs, market research, organization strategy, technical analysis, estimated ROI to build product strategy
  * Building, prioritizing the macro-level product roadmap by gathering customer requirements, justification & validation
  * Analysing, studying and preparing SORs for integration of internal and 3rd party payment solutions, ancillary services and Hotel content with feedback from customers, stakeholders, other cross-functional product teams.
  * Ensuring smooth delivery of product roadmap, by supporting the R&D during the development phase, facilitating exchange between R&D and third party providers, participating and coordinating the User Acceptance Tests, and participating in post release communication to markets and customers
  * Tracking performance of delivered features and using data analysis to execute data driven decisions for better adoption and customer satisfaction
  * Working with user experience research team and preparing user test scenarios for improving the usability product and gathering the feedback from real-life users to improve the product usability for the end user -- traveler or travel agent
  
  Achievements
  * Prepared and successfully delivered PCI DSS (Payment Card Industry Data Security Standard) Audit with R&D, soon after joining Amadeus to win Level 1 Certification for the product portfolio for 2 consecutive years
  * Collaborated with Legal & Security teams to formulate processes to minimise Security and Legal risk and ensured compliance by over 118 third party PSP (Payment Service Providers, eg. VisaCybesrouce, MasterCard DataCash, etc.) globally from 90 countries, for compliance of 2016 PCIDSS Audit
  * Managed integration and deployment of Amadeus Airline Ancillary Services in the product globally. Initiated performance and usability improvements with continuous data monitoring tools to improve product offering. Adapted the Ancillary service offering to B2C clients in a span of 6 months -- drastically increasing adoption, resulting in contribution increase of 38% of B2C segment, after initial launch in 2016
  * Delivered a working prototype in 6 months from conception of the innovation proposal with the R&D, and received positive feedback from clients, leading to planned commercialisation of the concept
  * Worked closely with legal team on formulating contractual agreements for engagement with customers for new products and for existing products to enhance terms on Information Privacy/Data Collection law, and elaborating responsibilities with respect to PCIDSS
  * Enforcement security standards like TLS 1.2 protocol to be compliant with industry standards and security mandates
  
  Innovation and Product Life Cycle Management
  * Played key role in end-to-end PLM of innovation and defined streamlined processes towards development, implementation and delivery
  * Engaged prominent clients to learn about difficulties faced and performed pre-sales presentation to validate and strengthen prototypes with pilot tests
  
  Additional responsibilities undertaken
  * Preparing product marketing material to aid the support and commercial teams. Updating the product overview and functional guides to facilitate understanding and implementation of new features.
  * Provided training to implementation team on ePower Consolidator and organized knowledge sharing sessions on payment products to markets
  * Maintaining good rapport with co-workers by understanding cultural diversity in a multi-cultural and cross functional environment

• Persistent Systems Ltd - Business Analyst, Software Engineer

  Paris 2011 - 2014 Project/Client : SAP, USA | Providing support in Lead Qualification/Pre-Sales activity as a Business Partner to SAP (2014)
   Conducted business analysis, feasibility studies, billing and effort estimations for proposed projects
   Extended technical pre-sales support to potential customers of SAP to finalize business deals
   Offered robust solutions for data management to potential clients by directly engaging with them
   Presented Proof-of-Concept demonstrating capabilities of SAP product and team to the senior management of potential client-organization
  
  Project/Client : , Ireland | Management of Email Appliance (2012 – 2013)
   Optimized technical solutions for multinational clients operating from UK, Ireland and Japan
   Monitored and optimized the workflow and utilization of team of 10 for the client through detailed reports
   Initiated process improvement to reduce manual efforts by 75%, enabling team focus on high priority activities
   Promoted team’s self-learning and coached co-workers by creating a knowledge-base

• IBM India Pvt Ltd - IT Analyst/ Application Developer

  Bois-Colombes 2008 - 2011 Project/Client : Vodafone, Spain | Gathering requirements & Managing solutions for CRM portfolio of Vodafone services
   Youngest to be promoted to Consulting, Business Analyst Team (top 10%) catering to business requirement
   Performed requirement gathering, data analysis, UML modeling, impact analysis, feasibility studies & walkthrough, and effort estimation through efficient negotiations with client for GSM, ADSL, and supplementary services management
   Chosen to represent IBM India as one of the few Functional Area Representatives in the country, in attaining CMMI level 5 Certification for IBM India in 2010, which was a major activity of Process and Quality Management Unit of IBM
   Coordinated release activities with offshore team while based in client’s office in Spain
   Monitored project performance and forecasted future trends to be able to estimate required efforts and steps to improve
  project performance through initiation of functional and technical process improvements
   Took charge of a critical and underperforming high profile project single-handedly and delivered it with 100% success
  within short deadlines, avoiding financial losses during peak sales season
   Studied and updated project status metrics by tracking status of multiple projects in a team of 60 members
   Saved 90% efforts in man-hours by optimizing and automating regularly used business processes
   Took initiative to mentor and coach team members around functional and technical concepts

Formations

• EDHEC Business School (Nice)

  Nice 2014 - 2015 Master of Business Administration in Finance
  
  Global MBA - Full-time, Finance, EDHEC Business School -
  - Scholarship based on merit & Alliance FranÇaise scholarship from French Government
  - Consulting Club | Finance club | EDHEC Marketing and brand promotion initiative

• Goa College Of Engineering (GOA)

  GOA 2004 - 2008 Bachelor of Electrical and Electronics Engineering
  
  - Graduated with First Class Honors with Distinction
  - Project: Built Car Driving Simulator with software & hardware assembly having AI & motion simulation

Réseau

Pas de contact professionnel