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Network, Telecom & Services, LLC and C.A.
- Engineering Manager
2012 - maintenant
Main Achievements: in less of 1 Year we own the main service delivery and infrastructure projects engineering and execution of the biggest commercial and industrial companies in the North of the country, form the startup in 2012 to the Third Quarter of 2014 the company get a continuous increase on the internal revenue of 250% by year, all this, obtained
with a strict warehouse, budget and operational control.
Reason to Move to the next Professional responsibility: Search of better overall security, social, technical and family conditions in other countries, the economic stability and each+-day more highest limitations in operations points to a research of new points of view in my technical development.
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Satellite and Telecommunications, C.A.
- Engineering Manager
2009 - 2012
Main Achievements: In Four Years (4) I develop an structured Engineering department with the whole definition of the IT, Security and Telecommunications departments under the control of the engineering group; new company structures as the Electronic Security division was crated and that represent an increase of the company revenue of 35%, the new structure involves too an strict control of the company software and Hardware lifecycle, client service control, ITIL based services and Company SLAs definitions.
Reason to Move to the next Professional responsibility: Startup of own business and company and new technical and managerial challenges.
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Satellite and Telecommunications, C.A.
- Implementation Manager
2009 - 2009
Main Achievements: In less than seven (7) months I set and structured the service delivery infrastructure base on SLA (implemented) and ITIL best practices, that suppose for the company a decrease on the number of recurrent visits to the customers and a effective service delivery operations with a high profit of the human resources, vehicles, tools and on-hands resources. That Suppose too an increase on the sales on 56% and an average increase of a major number of company other products portfolio in 29 %.
Reason to Move to the next Professional responsibility: Promotion to a new position.
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PDVSA Petrocedeño, S.A.
- Technology and Telecom General Manager
2008 - 2009
Automation, Information Technology and Telecom General Manager
Main Achievements: In Less of one (1) year we develop strict department team-oriented duties on the goal to integrate the role of the service delivery of the IS, IT and Automation department solutions to the business main goals, that result in an increase of the production, reduction of the Corrective Maintenance and a strict control of assets and Budget. The most important IS project delivery (as the Overall mass-flow control real time dashboard applications was implemented for an overall quick picture of the production, refining and transport status).
Reason to Move to the next Professional responsibility: Search of new Positions based on technical oriented objectives.
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Sincrudos de Oriente, C.A.
- Information technology Manager
2007 - 2008
Main Achievements: In one (1) year I develop an ITIL Department based organization that Orient the services and resources delivery on an effective and high level datacenter and Heldesk infrastructure, we obtain Bureau Veritas Certification with high level of standards and procedures.
Reason to Move to the next Professional responsibility: Promotion to a new position.
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Sincrudos de Oriente, C.A.
- Information technology Coordinator
2004 - 2007
(SINCOR - Total, Statoil and PDVSA Join Venture)
Main Achievements: In four (4) years I Lead the IT and Helpdesk Leadership of the refining facilities on the close-up of the construction Phase and the startup of the OPCO operations, on this stage of 4 years We achieve a wide range of company Hardware, services and Software implementations and projects with a strict delivery time specifications oriented to obtain 180000 Barrels of production by day, all the goals was achieved with better results and metrics required.
Reason to Move to the next Professional responsibility: Promotion to a new position.
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Sincrudos de Oriente, C.A.
- Helpdesk Coordinator
2001 - 2004
(SINCOR - Total, Statoil and PDVSA Join Venture)
Main Achievements: In less than four (4) years I Lead Helpdesk operations of the refining and production facilities on the construction Phase and 24 Hrs 7 days operations, this role involves the establishment of the overall helpdesk department SLA and Structure of the company.
Reason to Move to the next Professional responsibility: Promotion to a new position
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Sincor Project, S.A.
- Helpdesk Analyst
1999 - 2001
Main Achievements: In less than three (3) years I assume the helpdesk duties in Production and Refining Facilities in shift operations with the bigger average result of effectiveness.
Reason to Move to the next Professional responsibility: Promotion to a new position
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Telcel Celular, C.A.
- Technical and Operations Support
1997 - 1999
Main Achievements: In less than three (3) years we setup the New Internet Division and Last Mille Services department portfolio on the north of the country, after 2 years I receive the VIP and Energy clients portfolio.
Reason to Move to the next Professional responsibility: Offer of new challenges in new Energy Sector in Venezuela after my references in operational and commercial service delivery to customers.
