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Youna GRALL

BREST

En résumé

After my experience as a Manager in a Hostel, I am now convinced that being a Manager is what I have to do. I learned a lot in the past few years and I know that I still have a lot to learn. Now that I am back in Europe I am looking for a new experience as a manager. I am open to any opportunities as I am always seeking for new adventures; I am free to go at any time and always available for an interview.

Mes compétences :
Microsoft Office
Dormbook
Quickbook
Cloudbeds
Team building
Gestion d'équipe
Travail en équipe
Gestion de la relation client
Leadership
Service client
Communication

Entreprises

  • International Travelers House - Manager

    2016 - 2016 Staff selection, train staff, ensure team morale and motivation, request feedback and ideas from each team member, conduct weekly meeting, organize and implement a rotating schedule, banking, liaising with neighbor businesses, conduct check-in and check-out procedures, respond to emails, submit daily report, maintain accurate reservation information, update bed allocation on Airbnb, monitor inventory levels and place orders for products and supplies, follow an operational budget, condut regular audits to ensure quality, create and implement a written plan for growth and expansion.

  • International Travelers House - Assistant Manager

    2015 - 2016 Staff selection, train the staff, create specific tasks lists for each position, ensure team morale and motivation, request feedback and ideas from each team member, media posting, conduct check-in and check-out procedures, interact with guests, provide local and regional information, assist with transportation requests, develop room themes, maintain the hostel facilities in proper working order, submit daily report

  • International Travelers House - Head of the Housekeeping

    2015 - 2015 Ensure quality standards for cleanliness, conduct spots evaluations, train new housekeepers, make beds, clean and organize bathrooms, dormitories and common areas, wash laundry and dishes, submit list of maintenance issues found while cleaning, submit daily report

Formations

Pas de formation renseignée

Réseau

Pas de contact professionnel

Annuaire des membres :