Mes compétences :
stress management
appointment management
Underwriting
Microsoft Word
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Amadeus CRS
Entreprises
Ligne Service
- Serétaire
2013 - 2015Receiving calls, taking messages and calendar/appointment management, (medical offices, law firms, travel agencies,
private enterprises etc.), Telemarketing.
Aldi Market
- Cashier
2013 - 2013* Home, collection, labeling, commissioning ray inventory.
café & bar Celona
- Waiter
2011 - 2011Restaurant Agent "Cafe & Bar Celona" Wilhelmshaven / Germany : Home & client installation, outlet and order entry.
Restaurant "The Crobag"
- Employee
2010 - 2010* Sales, and preparing coffee, pastries, salads and various hot dishes.
the University of Science and Technology
- Librarian
2009 - 2009* Council and guiding students in their research, management, sorting, control, storage.
Internship
ARVATO Services
- Customer Support
ZAC du Bois Rigault Nord à Vendin-le-Vieil2007 - 2009problems related to differences Agencies
nt (phone
the Thomas Cook
- Agent de Voyages
2005 - 2005Introduction to the Thomas Cook system - mask reservation
DER Deutsches REISEBÜRO
- Customer Support Advisor
2004 - 2005Consultation / booking and sale of airline tickets / train/hotel rooms for group travel
Car bookings and insurance underwriting.
Formations
The College Of Wilhelmshaven (Wilhelmshaven)
Wilhelmshaven2007 - 2010Bachelor of Science
(level)
University Of Applied Science Fulda (Fulda)
Fulda2005 - 2005Diploma
DSH (German language diploma entitling foreign students access to university studies in Germany
University Of Applied Sciences FH Worms (Worms)
Worms2005 - 2007Diploma of Business Management & Control