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CityJet
- Directeur des achats
Swords
2015 - maintenant
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CityJet
- Director French Branch
Swords
2014 - maintenant
In charge of managing union representatives, French comite d'entreprise, CHSCT ;
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cityJet
- Director French Branch
Swords
2014 - 2016
Gestion de l'etablissement Francais, presider Le CE et le CHSCT
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CityJet
- Directeur des Operations Sol
Swords
2013 - maintenant
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CityJet
- General Manager Ground Operations
Swords
2013 - maintenant
In charge of the ``new CityJet airline'' project for Ground operations (DCS, procedures, contracts...)
- Involved in wet lease, franchise and code share agreements with other airlines ;
- Involved in transitional agreement under CityJet' sales project ;
- In charge of SGHA, catering, cleaning, fuel and other third parties suppliers within the ground operation and customer care areas
- Set up of a call centre contract and remote ticket desk operations
- In charge of implementation of new catering product ;
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CityJet
- Directeur adjoint aux operations au sol
Swords
2011 - 2013
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CityJet
- Head of Ground Operations - Nominated
Swords
2010 - maintenant
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CityJet
- Network Stations manager & deputy Head of Ground Operations
Swords
2008 - 2010
(20 stations) / deputy Head of Ground Operations.
- Working with HR department on the Work Council, NAO, Union Representative committee and Health and safety committee of the French Branch.
- Leading and motivating management and staff throughout the Network
- ALTEA system implementation (RM, flight scheduling, e-T, DC)
- VLM stations integration to CityJet LCY Network (7 stations)
- London City CityJet Handling set up (2009). Implementation of staff communication and teamwork initiatives ;
- Series charters implementation ;
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CityJet
- Network Stations Manager
Swords
2008 - 2011
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CityJet
- Head of Ground Operations - Company
Swords
2007 - 2008
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CityJet
- Network stations manager
Swords
2007 - 2008
In charge of new stations start up (2007-2008) - stations inspections, SGHA negotiations, SLA implementation and follow up ;
- Preparation
- Reporting to Irish and French authorities ;
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CityJet
- Base manager Paris
Swords
2006 - 2007
Flight Operation staff management and rostering ;
- Liaising with French authorities (customs, immigration, ADP).
- Monitoring service suppliers in relation to SGHA/SLA in place.
- Monitoring day to day operations ;
- Keeping a cost effective base in Paris ensuring a safe, secured, punctual and reliable operations.
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CityJet
- Base Manager Paris
Swords
2006 - 2008
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City Flight Services
- Training manager
2004 - 2006
Creation of technical training courses and exercises
- Computers installation to practice GAETAN, AMADEUS and WORLD TRACER training
- In charge of staff recruitment for check-in, transfer desk and baggage claim
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City Flight Services
- Baggage claim department manager
2004 - 2004
Promotion of service excellence through staff coaching and leadership ;
- Training manager for baggage claim staff
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Cty Flight Services
- Responsable Littiges Baggages/ Formatrice passage
2004 - 2006
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Euro Prestige Formation
- Training manager & Trainer
2002 - 2004
Trainer for check in, transfer desk, baggage claim staff, trainer for load controllers and dispatchers. Creation of technical training courses and exercises for each above-mentioned job
- Computers set up to practice GAETAN, AMADEUS and WORLD TRACER training
Prestige Club
* Team leader ;
- In charge of managing a team specialized on VIP escort and welcome at CDG
- Creation of commercial brochures and involvement with leaders to generate awareness of the company
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Europrestige Formation
- Formateur passage/trafic/piste
2002 - 2004
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IFMA
- Duty manager
2001 - 2002
Charles de Gaulle airport
- Aircraft dispatchers' trainer (weight and balance, operations, weather conditions, load control...) ;
- Dangerous goods loading trainer ;
- French and English head set trainer for aircrafts' arrivals and departures ;
- Check in, transfer and baggage claim staff trainer
- Creation of technical training courses and exercises for each above-mentioned job
- Business trips to qualify ground staff as dispatchers (dangerous goods load and control)
ground operation duty manager for the Air Tahiti Nui opening stop in Roissy Charles de Gaulle 2A
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IFMA
- Trainer
2000 - 2001
Charles de Gaulle airport
- Aircraft dispatchers' trainer (weight and balance, operations, weather conditions, load control...) ;
- Dangerous goods loading trainer ;
- French and English head set trainer for aircrafts' arrivals and departures ;
- Check in, transfer and baggage claim staff trainer
- Creation of technical training courses and exercises for each above-mentioned job
- Business trips to qualify ground staff as dispatchers (dangerous goods load and control)
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IFMA
- Formateur trafic/passage
2000 - 2002
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Europe Handling
- Dispatcher
1999 - 2000
Charles de Gaulle airport
load controller on short and middle hall flight aircrafts (Weight and balance, dangerous goods loading, ground staff and crew coordination...)
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Europe Handling
- Agent de trafic
1999 - 2000
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Air France Orly and Roissy
- Customer service staff
1997 - 1999
* Check in agent
* Transfer desk agent
* Baggage claim agent
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Air France
- Agent d'escale
Roissy CDG
1997 - 1999
