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Alexandrine BERNARD

PARIS

En résumé

I believe human capital is a strenght and a key factor in business.I'm convinced therefore that well being at work is a source of organizational performance. As a matter of fact, I spent my last two internships working in wellbeing services which is a sector that makes sense to me.

I stand for a better quality in CRM in order to build trustful long-term relationship.
Since I believe in a better way to work and consume, I also support industries and organizations with a strong built sustainable strategy.

My several experiences abroad (both personal and professional) as my passion and curiosity for foreign languages make me able to work in a multicultural business environment.

My personal qualities are:
- Humility
- Sens of detail
- Customer-service oriented skills

Business sectors I am willing to work in:
- Hospitality management
- Sustainable Industries
- Wellness

Mes compétences :
Japanese Business Culture
Illustrator
Microsoft Excel
Microsoft PowerPoint
Zoho
Event Management
Customer Service Management
Wellness Market
Leadership
Multicultural Teamwork

Entreprises

  • Pass-Zen Services - Business development in Wellness Events

    2014 - 2014 Activitiy :
    Pass-Zen Services is an event agency which promotes well-being at work by organizing various events and activities within companies.

    Missions: Support the commercial development of Pass-Zen Services
    • Prospected and qualified new accounts
    • Participated in sales discussions ( Identify needs and propose adequate solutions )
    • Wrote the commercial proposals according to the sales discussions
    • Negociation & Closing
    • Follow-up of the events (logistics, coordination with partners, feed-backs)

    This experience enabled me to develop my commercial skills and brought me a better understanding of challenges when working in BtoB environment.
    Due to the small size of the company I also improved my multi-tasking skills.
  • Tea and Massage SARL - Marketing and Sales Development

    2013 - 2013 Activity:
    Mid/ High-end massages and beauty treatments // 4 beauty parlours based near Opéra, Île Saint-Louis, Ecole militaire and Montparnasse in order to target very demanding customers

    Missions:
    • Created the visual graphic of the shop window for the two latest shops
    • Created various communication materials for our clients to promote our services
    • Website: added content for both French and English versions
    • Worked on a database for targeted marketing actions to our membership
    • Welcomed Japanese & international clients. I would report areas of improvement that could serve the customer's experience
  • Alpen Group JAPAN - Receptionist

    2012 - 2012 Activity: Alpen Group is the largest sporting goods retail chain in Japan.

    Missions at the Head Quarters:
    • Welcomed our clients (mostly enterprises)
    • Put the clients in touch with the right employees
    • Translated intern documents from Japanese to French

    This whole training, realized in Japanese, has allowed me to improve my business manners in the Japanese working environment and also gave me a better understanding of Japanese hierarchical and organizational structure.

Formations

  • Lappeenranta University Of Technology (Lappeenranta)

    Lappeenranta 2014 - 2015 Exchange Semester


    Attended courses:
    • Case-course of Business
    • Strategic Global Marketing Management
    • Sustainable Strategy and Business Ethics
    • Introduction to International Business and Planning
    • English Communication for Business and Management
  • ESCEM TOURS-POITIERS

    Tours 2011 - maintenant Bachelor Degree

    Years 1 & 2: Fundamentals (International marketing, team management, group projects, communication, cash flow management, financial analysis... )
    Year off : Two internships in order to improve my work experience (6 months each)
    Year 3 : Exchange semester in Finland + Specialisation courses in France
  • Fukuoka Futaba High School 福岡雙葉学

    Fukuoka 2007 - 2008 Spent 6 months in Fukuoka (Japan) as an high school student in order to improve my language skills and knowledge
    Japanese speaking School only

Réseau

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