Responsable de la maitrise d'ouvrage et de la gestion du changement au sein d'un grand projet du groupe.
Mes compétences :
Distribution
Conduite du changement
Luxe
Entreprises
Univers Retail
- Directrice des Opérations
Montrouge2011 - maintenant
Chalhoub Group
- Business Analysis & Change Management Division Manager
2009 - 2011In charge of business process reingeneering and change management for a Business Transformation / ERP implementation.
Planned investissement: over 30M$. Project sponsored by the Group CEO.
• Project scope : Planning, Merchandising, Store Operations, Distribution Sales and Operations, Marketing, Logistics, Finance, Business Intelligence.
• Hiring and management of a team of 7 Business Analysts responsibles for business requirements, definition of to-be processes and tools
• Hiring and management of a team of 6 internal Business Champions in charge of Change Management: organizational impact analysis, change plan, stakeholders management, communication plan, training & testing plans
Chalhoub
- Business Analyst - Internal consultant
2007 - 2009Part of BEST Enterprise Initiative, which aims at building an effective and efficient operating platform to sustain the Group’s profitable growth.
• In charge of Reporting and Common Data Value: Group data modelling, KPI design…
• Implementation of a new product classification in Retail UAE
• 6 months mission on Stock & Purchase optimization in Retail Beauty UAE
o Demand Planning optimization
o New process implementation
o Organization review
o Reporting optimization
o Database cleaning
• Part of Group Finance Consolidation project team
Keyrus
- BI Project Manager
Levallois-Perret 2004 - 2006- 4 months : GALEC, National Trade Centre of E. Leclerc stores (French leader Retail company) – Specification and development of a Price monitoring application
- 3 months : COFEL (Industry : Bed manufacturer) – Creation of a Decision support system
- 9 months : GALEC, National Trade Centre of E. Leclerc stores (French leader Retail company) – Recasting of E. Leclerc’s decision support system, Part of Galec Team on a T&M basis
- 6 months : FNAC (Retail)–Decision support system monitoring the stores performances (Altimeter)
Atos Origin
- BI Consultant
Bezons2001 - 2003- 5 months: CARREFOUR SCC, (Retail) –Redesign of the prepaid cards management system.
- 7 months: France Printemps, (Retail) Direct Marketing department, database unit.
- 16 months: France Printemps (Retail), Information systems department, Data Warehouse unit.
- 3 months: France Printemps (Retail), purchasing pool.