An energetic, driven and highly motivated professional who has a strong desire to succeed and who possesses the ability to build positive working relationships with customers. I am someone with great experience and professional gravitas who clearly understands the operational and development needs of a business. I will always put the customer at the heart of everything i do, and am constantly focused on what is important to my clients. As a highly effective communicator i can quickly gain a grasp of a client’s strategic direction and requirements. I am confident that i had the skills, experience and ‘can do’ attitude to meet your expectations.
My Duties:
Negotiating mutually profitable business plans with clients.
Being a central point of information for business relationship relate matters.
Identifying, acquiring, developing and maintaining customer relationships.
Processing a high volume of daily phone calls and email from customers.
Coming up with ideas to improve customer relationships.
Planning projects and activities systematically in line with business priorities.
Maintaining up to date knowledge of competitor activity, products and services.
Attending and contributing at sales meetings.
Prospecting new customers.
Measuring customer satisfaction levels.
Answering product related questions from customers.
Keeping in touch with customers through personal visits, telephone calls and correspondence.
Creating cross sell and up sell opportunities.
Taking on complex customer issues and resolving them.
Setting up meetings with new clients.
Ability to explain complex information clearly and simply.
Features:
Management
Ability to negotiate and influence both internally and externally.
Ability to work on own initiative, setting own priorities and working to defined deadlines.
Using analytical skills to solve complex business problems.
Personal:
Superb interpersonal and customer care skills.
Desire to achieve set targets.
Plenty of drive, initiative and motivation.
Mes compétences :
Programmation
Management
Directeur commercial
Statistique
Leadership
Ms project
Autocad
Pas de formation renseignée