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Anne GAUDICHAU CHARRIER

RUEIL MALMAISON

En résumé

15+ years of confirmed and successful experience in Acquisition and Customer Relationship on Global Key Accounts, in the sector of added value services and complex sales process.

Spécialisations : End to end customer and organizational culture.
People and client focused approach to process and quality management within financial services

Mes compétences :
Prospection
Responsable grands comptes
Gestion de projets

Entreprises

  • American Express

    RUEIL MALMAISON maintenant

  • American Express - Senior Manager, Global Client Group, Global Merchant Services

    RUEIL MALMAISON 2014 - maintenant Leading a multi-billion dollar portfolio of strategic lodging merchants for American Express worldwide, to drive deep and mutually beneficial partnerships.
    Close coordination of regional client managers over APAC and US, to drive client results, merchants servicing, monetic and digital projects development.

  • American Express - Manager International Account Development

    RUEIL MALMAISON 2011 - 2014 Managed a portfolio of national and multinational accounts, within Global Client Group team.
    Responsible for retaining clients and developing globally the existing relationship, through T&E and B2B payment solutions.
    Coordinated local account manager networks in 25+ countries, to drive results, EMEA implementations, and profitability.

  • CITIBANK - DINERS CLUB FRANCE - Key Account Manager

    2002 - 2010 Portfolio management (retail, car rental, hotels, restaurants...)
    Prospection, contracts management
    Sales business development
    Monetic follow-up

  • Citibank - Diners Club France - Public relations manager

    2000 - 2002 Responsable des Relations Publiques / Relations Presse

  • AFFINION INTERNATIONAL - Trilingual executive assistant

    Paris 1996 - 2000 - Projects management. Events organisation
    - Press relations follow-up
    - Took part in the Jazz card development and launch (Société Générale)

  • DELOITTE - Attachée de Direction Trilingue

    Puteaux 1993 - 1996 Attachée de Direction auprès du CEO

Formations

Réseau

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