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Arnaud GILBERT

HONG-KONG ISLAND

En résumé

Mes compétences :
Fortinet
Backup Exec
Microsoft Hyper-V
Cisco
ARCserve
Symantec Endpoint Protection
Mantis
Microsoft Windows Server
Microsoft Windows
VMware ESX
Lotus Domino
GNU/Linux
Novell

Entreprises

  • Aurostyle - IT Infrastructure Manager

    2014 - maintenant - Manage IT on 3 Sites Hong-Kong, Shenzhen, Panyu
    - Organise the evolution of the offices.
    - Support the entire IT enterprise.
    - Review and optimize the disaster recovery plan for x86 and IBM AS400 servers.
    - Perform harmonization of the IT Infrastructure between sites according to ITL recommendation.
    - Manage the internet line migration to DIA internet with HA Firewalls.
    - Deploy a Mantis server to perform change management for in-house software.

  • Ubifrance - Regional IT Supervisor

    Paris 2012 - 2014 - Created the APAC support hub in Hong-Kong.
    - Provided user support Level 1 for APAC.
    - Ensured all IT systems, infrastructures, server, networks and Asia data center are running at an efficient level.

    - Planned and managed the evolution of 19 offices in Asia.
    Reorganized the layout of the offices.
    Installed Windows Server 2012 on new servers and updated actual ones in production.
    Configured and managed backup and recovery in APAC.
    Deployed Windows 7 with SCCM 2012.

    - My responsibilities for maintenance and upgrades during the annual visit in the offices.
    Installed new hardware (Server, Workstation, Switch, Polycom and Firewall).
    Updated the inventory.
    Negotiated internet and phone contracts.
    Checked the compliance procedure of IT quality (Security, Disaster recovery).

    - Execution of a secured wifi network for all offices in Asia.
    - Implementation of a light and free network monitoring software.
    - Supervised outsourcing teams for ad hoc projects.

  • Ubifrance - Regional IT Supervisor

    Paris 2012 - 2012 - Planned and managed the creation of a new office.
    - Provided user support Level 1 for EMEA and France.
    - Planned and managed the evolution of the office in Europe

  • Ubifrance - IT Support Technician

    Paris 2011 - 2011 - User support level 1 and follow ups in Microsoft System Center Manager.
    - Migrated users to new workstation.
    - Produced documentation for IT support service.

  • Eau de Paris - IT Support Technician

    Paris 2011 - 2011 - Actively participated in the implementation requirement of new software.
    - Prepared and settled up new workstation.
    - Managed users right in Active directory and Console One (Novell)
    - Managed the move of users to their new sites with their workstations.
    - Monitored network with WhatsUp Gold.

  • Hopital Jean Jaurès - Assistant IT Manager

    2011 - 2011 - Co-created the design of the new network architecture.
    - Created Masters and migrated users from Windows Xp Family to Windows Seven Pro with Clonezilla.
    - Provided user support to all queries.
    - Created and managed users in Active Directory and Exchange.

  • MAN Camion & Bus - IT Helpdesk

    2010 - 2011
    - Provided computer helpdesk support on hardware software to end users.
    - Prepared and settled up laptops, desktops and Blackberry smartphone (Windows, Lotus Notes and Citrix XenApp).
    - Planned, tested implementation and deployment of Ipad device for the sales team.

  • The Dow Chemical Company - Migration IT Technician

    Midland 2010 - 2010 - Migrated Windows Xp users to Windows Seven Enterprise.
    - Installed the new workstation on 2 major sites of the company.

  • Mead Johnson - IT Team Leader

    Rueil-Malmaison 2010 - 2010 - Managed the French IT Technician team.
    - Migrated users from Novell to Microsoft infrastructure in cooperation with the IBM team in Amsterdam.
    - Provided post migration Level 1 users support.

  • Mindscape - QA Tester

    BOULOGNE BILLANCOURT 2009 - 2009 -QA Functional Tester on video games edited by Mindscape.
    -Worked on more than 20 video games releases on worldwide market.

  • Mindscape - QA Tester

    BOULOGNE BILLANCOURT 2008 - 2008 -QA Functional Tester on video games edited by Mindscape.
    -Worked on more than 20 video games releases on worldwide market.

  • Collèges "Les Pyramides" - Network and Systems Administrator

    2005 - 2007 - Designed the network of the middle school.
    - Provided the maintenance of a network of 70 computers.
    - Supervised students in computer room.
    - Managed the backups of the workstations (Symantec Ghost).
    - Deployed and installed Linux solutions (DSL).

Formations

Pas de formation renseignée

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