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Astrid DRECHSEL-GRAU

Pantin

En résumé

"Making a remarkable difference everywhere - every time" sums it up perfectly. This is my credo I follow in every new challenge and opportunity I seize.
My international career gave me the possibility to travel to differnt countries and therefore work in new cultures, changing systems and environments.
This is were I got the ability to adapt quickly, analyse the situation, implement new structures and motivate my team, colleagues. In consequence I can ensure a higher quality in customer service and better consistency as well as higher work efficiency and satisfaction.

Mes compétences :
Ressources Humaines
Stock Control
Health and Safety
HUMAN RESOURCES
Pool plant management
Overseas training
International experience
Develop education
Taxation
Support Education development
Reconciliations
Quality Control
Microsoft Word
Microsoft Publisher
Microsoft PowerPoint
Microsoft Excel
Manage the Master trainer team
Internet
General management
Equipment maintenance
Direct line management
Contract administration
Back office
Gestion de carrière

Entreprises

  • BNP Paribas Securities Services - Project and Business Change Manager

    Pantin 2018 - maintenant
  • BNP Paribas Securities Services - Head of Income and MPA

    Pantin 2016 - 2018
  • Silhouette Wellness SA - Operating Director

    2013 - 2016 * General management of 6 Fitness Clubs with around 10 000 clients ;
    * 10 people in Direct line management ;
    * Responsible for the set up of the strategy, marketing, HR, P&L ;
    * Link between Geneva and Zürich
  • VILLAGE Hotel - Leisure Operations Manager & HR support

    2013 - 2013 * Manage 3 teams composed of: receptionists, cleaners, lifeguards, fitness coaches, PT's, instructors (total of
    approx.25 people)
    * Overlook H&S standards including and pool plant management: improving H&S standards from 60% to 80% ;
    * Train the team in H&S ;
    * Work closely with the sales team for member events; acquisition of new members ;
    * Stock control for retail and sports nutritional products ;
    * Cover HR related matters recruitment, disciplinary and grievance, learning and development for the entire hotel
    staff (approx. 125p)
    * Strong organisation and re-structuring focused tasks ;
    * Current member count: 3600, end of year target 4000 members ;
    * Ensure new services and products are set up in compliance with company brand standards ;
    * Mystery guest score improvement from 80% to 97%
  • MEFITPRO - Training Administrator

    2012 - 2012 * Manage the training department from an administrative point of view
    * Ensure effective communication with trainers, instructors and club owners/group exercise managers
    * Support Education development and sales ;
    * The positive results lead to the promotion to Education and Training Manager (first time in the company history
    the role included both main product pillars LES MILLS courses and events and Personal training courses)
  • MEFITPRO - Education & Training Manager

    2012 - 2013 * Plan, organise, develop education for LES MILLS as well as Trigger Point, TRX, ViPR, BOSU, XLR8, ACE PT,
    PTA Global
    * Sell, promote and set up overseas training for clubs in Bahrain, Qatar, Jordan, Lebanon, Turkey etc. ;
    * Consult clubs in set ups for member events ;
    * Manage the Master trainer team (approx. 25p) and administration and accounts team (3p) ;
    * Write an Operational manual for the education department within 3 months
    * Manage the Indian office from Dubai: increase of offer in training and introduce new training courses to the
    region
    * Organise LES MILLS Quarterly Workshops including: choice of the venue, schedule the program, organise
    logistics, overlook the event, deal with clients
    * Supervise sales team (4p) in order to ensure the training course occupancy increases and the cancellation of
    courses reduces
  • AL CORNICHE SPA & RESORT CLUB - Health & Fitness Coordinator & Retention Manager

    2011 - 2012 * Generally supervise, lead and coordinate operations of Health & Fitness department ;
    * Manage group exercise team and PT team (approx. 15p) ;
    * Ensure quality control and customer service with the objective to retain current members (approx. 2500) ;
    * Interim Club Manager reporting to the GM for 3 months ;
    * Organise member events on a quarterly basis
  • Wellness Club - Group Fitness Manager & Assistant Manager

    2010 - 2010 * Additionally responsible for: Purchase and Product presentation (Fitness nutritional products), Group
    exercise instructor
    * Restructure the teams and set up new procedures and quality standards
    * Re-assure existing members in regards to re-organisation and management changes
    * Supervise fitness coaches, instructors, receptionists, cleaners (approx. 25p)
    * Organise member events and manage group exercise timetable
    * These tasks are additional to the tasks I covered before the promotion
  • AL CORNICHE SPA & RESORT CLUB - Personal Trainer & Group Fitness Instructor

    2010 - 2011 Build up and organise PT business from 0 PT clients up to 10 - 12 regular clients within approx. 2 months
  • Wellness Club - Assistant Fitness Manager

    2009 - 2010 * Back office: Contract administration, accountancy, member satisfaction, retention and recovery of unpaid
    fees/reconciliation
    * Sales and Marketing of memberships ;
    * Customer service, Equipment maintenance, purchase and product presentation: stock control, product
    selection and promotional offers
    * Group exercise instructor
  • Neumann Internationale - Chargée de recherche internationale

    2008 - 2008 En tant que chargée de recherche internationale au sein du cabinet de recrutement par approche directe "Neumann Internationale" spécialisé dans le middle et top management mes missions principales étaient les suivantes:
    - Recherche de candidats, gestion des annonces et descriptions de poste (en allemand et en anglais)
    - Présélection, entretiens téléphoniques (en français, allemand et anglais)
    - Gestion des rendez-vous d'entretien avec les consultants
    - Suivi des candidats potentiels
    - Organiser les short-list avec les clients
  • Kelly Services - Chargée de recrutement et assistante d'agence

    Puteaux 2007 - 2007 Au sein de "Kelly Services" une agence de travail temporaire à taille internationale j'ai effectué un de mes stages durant mes études à l'ESGF en "Ressources Humaines & Financement". Ce stage était en alternance et m'a fait découvrir le monde de l'intérim dans le secteur tertiaire.
    Durant les 5 mois, j'ai été entre autres responsable pour la pré-sélection des CV, les entretiens téléphoniques, l'audit interne, le recrutement intégral de certain poste, la saisie des heures et la passation des tests.
  • WORK 2000 - Assistante d'agence

    2006 - 2006 "WORK 2000" est une agence de travail temporaire à niveau régionale. Cette agence à Chambéry, où j'ai passé en tout 6 mois, est spécialisé dans le bâtiment, TP, gros œuvres.
    Cette expérience m'a permis de découvrir les différents services au niveau d'une agence et était plus une expérience généraliste de RH. Une enquête de satisfaction qui devait mesurer la qualité du personnel était un des évènements clé pendant ce stage. Mes différentes fonctions étaient les suivantes:
    Comptabilité et suivi des résultats mensuels
    Préparation et réalisation d'une enquête de compétences du personnel intérimaire
    Recrutement et délégation du personnel
    Prospection de clients
    Secrétariat
    Accueil physique et téléphonique, pré-recrutement
    Préparation des acomptes et tenu du journal des dépenses
  • physiotherapy centre - Multi-skilled Assistant

    2005 - 2006 * Account and analyse monthly results and records, Human Resources ;
  • physiotherapy centre - Receptionist

    2002 - 2003 WORK EXPERIENCE in HUMAN RESOURCES

    NEUMANN INTERNATIONAL, Strasbourg, France ,
  • physiotherapy centre - Tennis and Fitness Coach

    2001 - 2009 * Gym Floor and Fitness Trainer: Supervise two sport halls, devise training programs, personal advice and
    training, BODYPUMP, indoor-cycling, back-fitness in physiotherapy centre

Formations

  • Ecole Supérieure De Gestion Et Finance ESGF

    Paris 2006 - 2008 RH & Financement

    RH & Financement
  • Paris Graduate School Of Management

    Paris 2006 - 2008 Masters Degree

    'Manager en Gestion Financière' specialized in Human Resources
    Management and Finance
    Program included e.g.: Financial strategy, International tax policy, Inter-cultural
    Management, Social controlling, Evaluation of performance and staff motivation
    Valedictorian of the academic class 2008
  • Université Chambéry Savoie

    Chambery 2006 - 2007 Certification as Responsable en Gestion financière (equivalent to Financial Manager)
    Dissertation title: The mobility of highly skilled people: The role of France
  • Université De Savoie

    Chambery 2003 - 2006 Licence

    Licence with distinction (equivalent to BA) in 'Foreign languages applied to
    international business, English, French, German, Finance, Business and
    Marketing '
  • Albert Schweitzer Schule (Hofgeismar)

    Hofgeismar 2000 - 2003 Abitur

    with distinction (equivalent to A Levels) specialized in Mathematics, Sports, French, Politics and
    Economics in Hofgeismar, Germany


    LANGUAGES and SPECIAL SKILLS
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