-
SAP
- Inside Sales Executive
Paris
2014 - maintenant
-
SAP
- Business Development Consultant
Paris
2013 - 2014
-
Satmetrix
- Sales Development Representative
2012 - 2013
Identify new business opportunities, develop new leads and make high quality sales appointments for account executives.
* Develop understanding of business issues and potential opportunities to sell high-impact solutions.
* Create pipeline through qualification and nurturing of leads, and conversion of enquiries into leads, proactively respond to requests from potential clients, support the Sales team in the development of account plans and periodic account reviews
* Work in close co-operation with Marketing, Sales and Client Relationship Directors on lead generation campaign, provide regular updates on lead identified and generated by attending sales meetings and providing regular reports and statistic
* Accurately log/maintain and manage all enquiry, lead and customer information
-
Xerox
- Service Sales Specialist
Saint-Denis
2011 - 2012
Generate revenue by successfully selling IT Equipment services on the French market, seeking sales opportunities and cementing relationships with Xerox Concessionaires and Value Added Resellers.
* Proactive selling of annual on-site and extended on-site contracts
* Participate in targeted proactive selling programmes to improve contract penetration rates
* Build and maintain effective relationships with Xerox Concessionaires and Resellers
* Participate in the Time and Material conversion programme to convert customers to service contract
-
Lebara Mobile Limited
- Legal Administrator
2010 - 2011
- Deliver the highest quality service to customer by resolving all their queries via emails
- Check customers' identity and validate new customers' registrations on a daily basis
- Collaborate with customer service advisors to ensure that customers' expectations are met
- Deal with other departments regarding technical issues such as Web, network or system issues
- Establish new processes regarding orders treatment, email templates
- Develop the efficiency of the service by working closely with internal and external offices, work closely with the logistic department based in France, take part of conference call between the customer service management team and the French office
-
La Tuile de Bois
- Export Assistant
2009 - 2009
- Canvass the Caribbean market (Cuba, Republican Dominic, Panama, Mexico, etc.)
- Study the wood market and competition, make recommendations on business implementations in Cuba
- Organize a business travel in Cuba, translate all the communication tools into English and Spanish
- Manage orders and deliveries, experience with Letters of Credit and Certificate of Origin
-
European Federation of Local Solidarity
- Project Assistant
2008 - 2008
- Spread the Neighbours' Day event all over Europe
- Canvass new cities and housing organizations in order to encourage them to celebrate the event
- Establish customer loyalty, work closely with Mayors and Housing organisations
- Draw up a press file, report and newsletters, create the communication kits
