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Ayaan MERCIER

Paris

En résumé

Mes compétences :
Design
upgrade
senior relationship management skills
resources Management
manage the benefits
manage system analysis
manage senior business stakeholder
manage programme activities
manage own property
installation
content development
configuration
budget management
UAT testing
Requirements Gathering
Procurement
Polished stakeholder management
Offshore Oil & Gas
Microsoft Word
Microsoft Visio
Microsoft SQL Server 7.0
Microsoft Outlook
Microsoft Excel
Microsoft Access
Managed a global team
Manage project budget
Manage programme risk
Manage offshore
MS Visual SourceSafe
Faster Payments
Database Analysis
Change Management
Back Office
Anti-Money Laundering

Entreprises

  • Barclays - Programme Manager

    Paris 2014 - 2014 I was based in the Data Analytics and Risk Technology department. Managed a global team to implement a bank wide multi work stream programme. This covered Analytics, Data mining, Data Warehousing and MI across Risk, Finance and Operations.
    Responsibilities:
    * Prepare and manage the benefits and opportunities business case for presentation to transform board.
    * Participate in the Design Authority meetings reviewing proposed solutions.
    * Liaise with 3rd party supplier, review work order contract.
    * Chair daily programme stand up meetings. ;
    * Monitor progress and produce overall programme plan, resources and budget management. ;
  • Lloyds Banking Group - Senior Project Manager

    2013 - 2013 I was based within the AML/Sanctions Group IT Operations team, managing multiple bank wide regulatory projects. Managing teams of business analysts, developers, architects, SMEs and 3rd party vendors to ensure requirements and AML processes were understood and captured. One of the key projects here was upgrading the banks transactional monitoring system, interfacing with SWIFT and several other internal payment systems.
    Responsibilities:
    * Identify key senior business stakeholders and build a good working relationship to ensure smooth and successful implementation.
    * Liaise with SMEs to question and evaluate current processes, strategic planning with group architects to identify and discuss potential amendments to improve/innovate.
    * Own and lead multiple project streams to ensure timely delivery of transformational change to multiple stakeholders.
    * Planning, organisation and control of projects during the whole project life cycle to agreed timescales and budgets.
    * Ownership and management of programme goals, (RAID), finances and resources.
    * Ensure all in scope international sites are aligned and track progress, Geneva/New York/Jersey.
    * Obtaining agreement on project deliverables and ensuring that they meet all the requirements of both the business and across multiple systems groups.
    * Represent the technology organization to a diverse set of stakeholders across Risk/AML and Compliance providing clear written and verbal communication.
    * Creation and distribution of both detailed and executive project status.
    * Manage programme budget and estimate programme resource requirements.
    * Coordinate with technology and business teams to ensure coherent planning across teams and organizational boundaries.
    * Chair necessary programme working groups with appropriate stakeholder representation.
    * Manage go live plan, co-ordinating line involvement during actual go live. ;
  • Santander - Programme Manager

    2012 - 2013
  • Santander - Programme Manager

    2010 - 2012 Based in the Fraud and Financial Crime/ Risk IT department, I was in charge of leading a high profile bank wide regulatory Payments transformation programme.
    The programme had several work streams covering monitoring and transaction screening of all Card/Account payments via all channels internet, mobile, telephone, Chip & Pin, ID&V and branch from KYC/Fraud detection, AML/Compliance and International Sanctions prospective. Using Tibco, SAS, Banksphere, Adeptra and other bank specific internal systems.

    Responsibilities:
    * Plan and monitor programme progress, budget and own the overall responsibility ;
    * Contribute to board level programme strategy meetings ;
    * Negotiate and manage senior business stakeholder (Head of Fraud), forging a close collaborative relationship between IT and business.
    * Lead and manage multiple parties including project managers and third party vendors on high profile and technically innovative solutions.
    * Work closely with both functional and technical architecture to strategically analyse and plan the delivery of the requirements
    * Chair weekly project meetings with all programme wide management teams.
    * Manage project budget and resource allocation. ;
    * Work with Business Analysts, Technical/functional Architects, Business Project Manager, offshore development labs, BAU, UAT and 3rd party suppliers ensure the design, technologies used/ recommended are fit for purpose and adhere to the business requirements.
    * Manage my direct reports plus numerous external programme resources, agreeing wider resource plan with other work stream leads/managers.
    * Manage project risk and issues and take action to mitigate risk and resolve issues.
    * Manage project scope and change control and escalating issues where necessary.
    * Prepare weekly reports and internal progress reports for senior business and IT programme board.
    * Manage go live plan, co-ordinating line involvement during actual go live.
  • Banco Santander - Chef de Projet

    PARIS 2010 - maintenant
  • Santander - Maternity leave

    2008 - 2010
  • Santander - Senior Project Manager

    2008 - 2008 I was based within the Fraud and Financial Crime/ Risk IT department, involved in two programmes. The first was to implement a Fraud detection system to incorporate and cater for an industry wide Faster Payments project, the second the development of a bank wide system to cater for the SME market. In both projects I was responsible for managing the scoping, planning, analysing requirements and liaising with the business and 3rd party vendor. Ultimately to facilitate the delivery of E2E Fraud detection system to support faster payments via E-banking and telephone and SME project.

    Responsibilities:
    * Plan and manage programme activities, track progress so that any variations on time and budget are anticipated and can be managed.
    * Manage internal and external project resources. Manage senior business and IT stakeholder expectations.
    * Prepare Project board and internal progress reports. ;
    * Manage programme risk and issues and take action to mitigate risk and resolve issues.
    * Liaise with local and offshore development teams to ensure business system requirements are met.
    * Manage the Fraud work streams from initiation through study and delivery.
    * Ensure that the solution and design are delivered correctly, on time and to budget.
  • Royal Bank of Scotland - Senior Project Manager

    PARIS 2007 - 2007 Based within Global Banking and Markets, I have been involved in a project to upgrade the Athens branch's Equation payments system.
    Using my in depth understanding of Back Office processing including STP, settlements, confirmations, payments, reconciliations, SWIFT messaging, SEPA and cash management.

    Responsibilities:
    * Ensure the new system upgrade is fit for purpose. ;
    * Assist in the implementation of an Anti-Money Laundering Automated Profiling module; ensuring the system rules met the branch's local and international regulatory obligations.
    * Manage offshore 3rd party vendors to deliver the appropriate patches to accommodate the new SWIFT 2007 Standards. ;
    * Manage and coordinate the successful completion of UAT testing and signoff.
    * Escalate, document and resolve any risks, issues and dependencies.
    * Take part in project progress meetings, clearly articulating progress against the plan to senior stakeholders.
  • Royal Bank of Scotland - Maternity leave

    PARIS 2006 - 2007
  • Royal Bank of Scotland - Project Manager

    PARIS 2005 - 2006 I was part of a major migration project to implement an international payments change programme for the Piraeus Athens branch.
    Responsible for analysing and investigating current business processes, payment process, documenting and delivering revised payments procedures. The project covered the areas of Swift payment messaging, connectivity, reconciliation and settlement and FX.

    Responsibilities:
    * Involved in the design, procurement, installation, and configuration and testing of the new automated payments system using Equation Payments and Meridian Link on AS400.
    * Gather business requirements, produce functional specifications and obtain stakeholder signoffs.
    * Liaise with and manage 3rd party vendors to ensure business requirements were met.
    * Interface with infrastructure IT to ensure connectivity and compliance.
    * Involved in defining Anti Money Laundering procedures and Fraud detection/ prevention systems.
    * Create UAT test scripts and manage UAT testing and track and refer defects to external vendors.
    * Produce weekly and monthly management reports, inform PCC of status of the project.
    * Manage user expectation and be first point of contact for business users.
    * Organise and chair regular project progress meetings. Making sure all parties are informed of issues/risks
    Citigroup
  • Canary Wharf - Business Analyst

    2004 - 2004 Based within Global Funds transfer department (Functional and design Technology) I was responsible for analysing and investigating reporting requirements for several bank wide Cash Management CitiFT projects.

    Responsibilities: -
    * Gather business requirements, produce functional specifications and obtain user signoffs.
    * Manage 3rd party offshore vendors by ensuring business requirements are met
    * Develop and implement change request and approval procedures.
    * Analyse data and current business process. ;
    * Generate and schedule reports using Inforcentre, as well as monitoring report runtime performance.
    * Main contact for users in Treasury and Operations Departments for all their reporting needs.

    Citigroup
  • Canary Wharf - Business Analyst & Assist Project Manager

    2003 - 2004 Based within the CitiGold International Wealth Management (EMEA) department I was responsible for managing web-site enhancements and e-banking migration projects, as well as working closely with Legal, Compliance, Operations and 3rd party vendors.

    Responsibilities:
    * Manage functionality upgrade and content development for web-site and e-Banking in line with business needs.
    * Analyse and redefine account-opening procedure in line with changing requirements.
    * Maintain project plan and evaluate estimates ensuring expenses are kept to the set budget.
    * Manage external vendor developers ensuring the requirements are met.
    * Produce monthly Internet Banking MIS packs for the business.
    * Manage UAT (User Acceptance Testing) of new Internet Banking functionality and other projects.
  • Deutsche Bank - Project Manager

    Paris 2003 - 2003 Worked closely with the CIB Communication and Marketing business to project manage, design, implement and deliver new applications as well as enhancing existing databases.

    Responsibilities:
    Lead and manage system analysis and client requirement gathering.
    Liaise with clients, analysing new business requirements and process flows.
    Produce functional and technical specifications.
    Present product to users and senior managers.
    Perform UAT testing before delivery to internal clients.
    Produced training manuals and trained team on using the system.
  • Lynx Wealth Managerment - Business System Analyst

    2002 - 2003 Managed family state following bereavement.

    LYNX Wealth Management Systems
  • Northern Trust Bank - Application Support Analyst

    2001 - 2001
  • John Charcol - Business System Analyst & Developer

    2000 - 2000
  • John Charcol - Business System Analyst & Developer

    1999 - 1999
  • Adserve Computing - Analyst Programmer

    1997 - 1998

Formations

  • UNIVERSITY OF WESTMINSTER (Londres)

    Londres 1995 - 1999 Bachelor of Science

    Language Skills:

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