Bastien BLONDIN

En résumé

Entreprises

• Thomson Reuters - Inside Account Manager

  Paris 2014 - maintenant Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We provide intelligent information to the world’s businesses and professionals, serving four primary customer groups. We have a leading market position, with well recognized and respected brands in each of our principal markets.
  
  • Meet or exceed assigned sales quota by selling Scientific and Scholarly Research products
  
  • Achieves inside sales activity objectives including dials, successful calls, lead generation and close ratios.
  
  • Full sales and account management responsibility for an identified group of customers in EMEA region
  
  • Proactively manage end-to-end business development process including sales pipeline management
  
  • Well-versed in 'total solution selling' regularly demonstrates ability to sell on value. Moves the conversation away from price.
  
  • Develops and implements targeted Marketing initiatives to ensure deliverable and profitable growth of client revenue
  
  • Maintain a working knowledge of company services, special sales programs and marketing efforts
  
  • Works with Regional Sales Manager to optimize selling opportunities and maximize revenue potential.
  
  • Analyzes and monitors trends across client base and in individual accounts to maximize account penetration and identify additional selling opportunities

• EMC - EMEA Global Agent B2B

  Bezons 2013 - 2014 • Route service requests to appropriate product support teams.
  • Submitting several interesting lead to EMC Sales
  • Create, research and update SR for all EMC Hardware and Software
  • Knowledge on allocate queue for all EMC Hardware and Software.
  • Interface with Global support teams and Field personnel.
  • Daily contact with EMC’ CE and Unisys’CE.
  • Making recommendations to supervisor and manager to improve
  customer service
  • Creating documents on Excel to help colleagues
  • Implement escalation procedures as required, daily contact with
  • Escalation Managers and Inside Sales
  • Execute Business Continuity procedures

• Amazon - Technical Support Kindle

  Clichy 2012 - 2013 Provide assistance and support on Kindle devices
  Provide assistance and support on Amazon Cloud Player and Amazon Cloud Drive
  Resolving disputes and customer complaints.
  Providing product advice, knowledge and guidance to customers
  Making recommendations to senior managers to improving customer service

• Etadia - Assistant Commercial

  2012 - 2012 Prospection et recherche active de biens sur la région de Nantes (chambres de commerce, annonce légales, presse, affichage concurrence)
  Rédaction d'un dossier de vente
  Préparation de l'argumentaire
  Préparation du dossier financier "faisabilité"
  Assistance sur de nombreuses ventes terrain
  Assistance sur la rédaction des avants contrat
  Mise à jour du site internet
  Aide à la coordination de projets de communication de l'agence

• Ultima Displays - Assistant Acheteur

  2012 - 2012 Gestion des commandes Achats : Ultima Displays UK
  Gestion des commandes : Ultima Displays Italie
  Suivis des conteneurs Chine
  Missions de Sourcing : Recherche de nouveaux fournisseurs
  Validation des factures fournisseurs
  Consolidation de base de données Excel
  Gestions des fournitures et consommables
  
  Ce stage s'inscrit dans la continuité de la validation de ma première année de Master.
  C'est un contraste intéressant entre ma première expérience de "terrain" à KFC et des missions plus administratives.
  Ce stage requiert d'autres qualités comme la rigueur, la vérification des informations ou encore la pugnacité.
  
  

• KFC (Kentucky Fried Chicken) - Assistant Manager

  2007 - 2010 Responsible for assisting management with opening 3 news KFC restaurants
  Managed up to 30 employees along with continually assessing staff skill needs.
  Preparing employees rosters on Excel
  Praise team members and creates a positive working environment.
  Development of training manuals.
  Trained employees to implement new policies and procedures

Formations

• Université Nantes

  Nantes 2011 - 2012 Mention Assez Bien (13,35/20)

• Università Degli Studi Di NAPOLI Federico II (Napoli)

  Napoli 2010 - 2011 Licence de Commerce International
  
  (Mention Assez Bien,13,4/20)

• Université Nantes

  Nantes 2008 - 2010 DEUG LANGUES

Réseau

• Anne TEILLARD

• Céline NIOT

• Facilliance FACILITATEUR DE MAINTENANCE

• France LUMIERE

• Hugues DANGLADES

• Sylvaine BERTRAND

• Zakaria GLENZA