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Bernard MEREY

Courbevoie

En résumé

I've been working for 10 years in Professional Services for BMC Software, my regular activities involve:
- Engagement Management (Bookings & Revenue)
- Team Management (12 persons including Project Managers, Senior Consultants and Consultants)
- Service Operations (Assurance & Automation) Practice development
- Partners relationship responsible

My English level allows me to attend meetings with most English native people.

I would be interested in collaborating with a software company willing to set up or expand its Professional Services capabilities, if possible in an international environment.

Specialties
Job: Business Development & Practice Management
Technical skills: Automation, Monitoring and Scheduling

Entreprises

  • ESR

    Courbevoie maintenant

  • FrontRange Solutions - Service Delivery Manager

    maintenant

  • BMC Software - Regional Engagement Manager

    Courbevoie 2008 - 2011 - Regional Engagement Manager at BMC Consulting Services
    - Sales services responsible:
    Bookings Quota: 4,7M$ (Main deals: Telco 1 M$, Outsourcing 700 K$, Defense & Security 600 K$,…)
    - Delivery services responsible:
    Revenue Quota: 4M$
    - Management of a team of 12 Project Director, Project Managers, Solution Architect, Senior Consultants and Consultants
    - Forecast revenue and manage consultant utilization and expense budgets, liaising with Finance to ensure accurate invoicing and credit control
    - Management responsibilities include capacity planning, recruitment, development and retention of Professional Services resources (career development, mentoring, enablement, and performance assessment)
    - Manage process for tracking time and expenses for the practice, from initial project set-up through to revenue reconciliation on a monthly and quarterly basis
    - Client management responsibilities include client identification, problem/need identification, proposal development, presentation and close, as well as post-delivery follow-up
    - Assist with the vision, strategy, planning and communication of global and regional Professional Services activities
    - Staffing of projects, scheduling of internal resources, identifying and working with partners & variable workforce
    - Develop operational and tactical initiatives to deliver strategic goals
    - Identify and close services deals with new and existing clients
    - Proactively identify, assess and mitigate risks during bid development and project execution
    - Manage projects ensuring compliance with legal, contract, financial requirements
    - Oversee all projects to a high standard ensuring scope definition, resource allocation and supervision, interface with client managers, and cost/schedule monitoring
    - Take responsibility for client satisfaction related to Professional Services activities
    - Share knowledge across the team and continuously develop and enhance personal and team capabilities

  • BMC Software - Program Manager

    Courbevoie 2004 - 2008 - Projects Director for main French customers
    - Customers privileged interlocutor on main projets (design, implementation and projects follow-up phases)
    - Projects teams management (Project Managers and Consultants)
    - Sales services development and trainings responsible

  • BMC Software - Senior Consultant

    Courbevoie 2001 - 2004 - BMC Software solutions implementation expertise (analyze and recommendations, architecture, configuration, integration, migration)
    - HealthChecks (technical and organisational)
    - Trainings delivery

  • Expertise Systèmes & Réseaux - IT Responsible

    1997 - 2001 - IT Design, implementation, availability and performance responsible (headquater and regional sites)
    - Management of a team of 2 IT administrators

  • ARIAT Technologies - Technical Responsible

    1990 - 1997 - Sales services development responsible for Systems & Network and trainings
    - Management of a team of 2 on site technicians

  • VICTOR Technologies - Systems & Network Administrator

    1987 - 1990 - Systems & Network administrator of the Ministerial subsidy for High schools and middle schools

Formations

Pas de formation renseignée

Réseau

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