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Bertrand D'ARGOEUVES

Paris

En résumé

Sales Manager, Entrepreneur & Relationship Management Specialist with hands-on experience in the Middle East and in Europe. I enjoy generating business in tough, new markets as well negotiating and closing deals in fast paced environments. Determined and focused I set clear goals and take progressive steps to achieve them. An experienced mentor, I combine business acumen with innate leadership abilities to recruit build and retain top performing sales teams.

Entreprises

  • Air Charter Service - Director - Executive jets

    Paris 2012 - 2015 As the Director of the Executive Jets Department-France, I was tasked with turning around a department that was making year on year losses by increasing gross revenue & volume of sales.
    • Increased number of sales of private charters flights by (18 % in 2012/ in 2014)
    • Increased gross profits by 14,000GBP in 2012, 31,000GBP in 2013 and 61,800GBP Year To Date in 2014.
    • Grew the sales team by 100% and increased performance by coaching them in selling charter flights.
    • Winner of “100 flights century club” in a year award in 2013.
  • Air Charter Service - Manager - Executive Jets

    Paris 2008 - 2011 I joined ACS Middle East as a trainee executive jets broker & my primary responsibilities included proactively generating a portfolio of clients, client and supplier relationship management & management of private jet charters right from the enquiry stage to landing. I consistently exceeded my yearly targets, and was promoted to team leader managing a team of 8.
    • Gross Revenue Generated: GBP 186K (2009)- actual target 120K; GBP 435K (2010)- actual target 150K; GBP 230K (2011)- actual target was 190K.
    • Winner of “biggest Cancellation of the Year Award” in 2009, Winner of Best “Executive Jet Broker of the Year” Award in 2010
    • Recruited and trained a team of 8 multicultural staff (South Africans, Indians, Jordanians, Lebanese, English…etc)
    • Lots of Business Trips in Kuwait, Qatar, Bahrain and UAE.
  • Jumeirah - Burj Al Arab - Business Development Manager - Leisure

    2007 - 2008 As a business development manager for the leisure market of Burj Al Arab, I was tasked to keep the existing market share in GCC and Europe, while developing Asia and American market. • Maintain and retain existing accounts while developing an effective and profitable client relationship, both locally and internationally.
    • Conduct regular market analysis to determine sources of business.
    • Ensure budget is achieved or exceeded by taking an entrepreneurial approach to portfolio development.
    • Provide feedback to the management on market trends and selling strategies within the international and domestic sectors.
    • Ensure participation road shows and business trips (Taiwan, Benelux, Germany, Switzerland, and California)
  • Jumeirah - Burj Al Arab - Business Development Executive - MICE

    2006 - 2007 I was responsible to assist the BDM for the Mice segment with all MICE business, from client’s request, through the negotiation until materialization of the stay of the group in the hotel.
    • Develop and maintain an effective profitable business relationship with customers.
    • Identify buying opportunities for customers through accurate and timely monitoring of peaks troughs and analyses customers’ business cycles and use to inform sales activity.
    • Meet monthly targets for MICE segment.
    • Cross sell the full range of products and services.
    • Actively and consciously promote the brand when dealing with clients.
    • Forecast sales performance.
  • Jumeirah - Burj Al Arab - Managment Trainee

    2005 - 2006 Management Trainee in Leisure Segment, assisting BDM.
    Reporting to : Business Development Director
    • Approval of websites and brochures for new partners.
    • Handling site inspection of the Hotel for Travel Agencies, Tour Operators.
  • Jumeirah - Burj Al Arab - Business Development Executive - MICE

    2005 - 2007
  • Executive Car - Dispatcher

    2001 - 2003 EXECUTIVE CAR - Service Chauffer Company Paris, France
    Position Held : Dispatcher and Operations Manager
    Reporting to : Office Director
    • Responsible for reservations, staff, car park, itineraries and planning.
    • Experience was alternate with my science of tourism diploma.

Formations

  • ISC Paris

    Paris 2014 - 2016 Master of Business Administration

    Entreprenariat
  • Ashridge Business School (London)

    London 2012 - 2012 Certificattion

    Managment Development Program, 2 weeks
  • ISTI Paris - Groupe EMH

    Paris 2004 - 2006 Bachelors Degree

    Tourism Managment
  • EFHT (Paris)

    Paris 2001 - 2003 Brevet de Technicien Supérieur

    BTS Vente et productions Touristiques - En Alternance

Réseau

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