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Bilel TACHI

ALGIERS

En résumé

IT Engineer with 08 years experience, Manage projects and oversee daily operations related with supporting and maintaining systems.

I wish to explore job opportunities and offer my service for an opening, which suits my qualification and experience, that I would very strongly convey this knowledge to others.

Entreprises

  • ENTREPRISE PORTUAIRE DE SKIKDA - HEAD OF HR DEPARTMENT

    2011 - maintenant

  • ENTREPRISE PORTUAIRE DE SKIKDA - HEAD OF OPERATIONS DEPARTMENT

    2009 - 2011 - Managed day-to-day operations; Supervised and coordinated activities of 22 employees
    - Invoice processing for services provided to third parties,
    - In charge of the provision of Lifting, Handling operation services and logistics supports,
    - In charge of the marine vessels operations planning.
    - Developed improved procedures to meet and exceed customer expectations.
    - Handle all operation for giving better service to the end-users.
    - Attend different seminars to raise information.
    - Establish technical training program for new hires to facilitate personal development.

  • ENTREPRISE PORTUAIRE DE SKIKDA - IT Engineer

    2006 - 2009 Computer Equipment Maintenance (Software and Hardware) :
    - Successfully resolved computer hardware and software issues; install and troubleshot network and local printers.
    - Managed technology support to include laptops, Pc’s, security and Operating systems.
    - Handled the installation, configuration, and setup of DELL compatible PC systems.
    - Developed and maintained workstations and Network/Internet.
    - Web services development project to enable electronic distribution of Center of documentation.
    - Directed IT security including system development lifecycle, change management, production systems support and technology-enabled projects as well as user administration, security logging, secure process flow, and security best practices.
    Developed Customer Relationship Management Software (Project Manager) for :
    - Information Management with operations in more than 12 services and 60 employees.
    - Assignment of requests, follow up of any complaint made by customer
    - Marketing and Customer Service.

Formations

Pas de formation renseignée

Réseau

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