Mes compétences :
Support informatique
Support technique
Entreprises
PCO Innovation (now part of Accenture)
- Consultant CAO / PLM
Saint-Priest2014 - maintenant
Dassault Systemes
- Designated Support Analyst on Catia V6 / Delmia / Enovia / VPM V6 (SISCO at Dassault Systemes)
Vélizy-Villacoublay 2011 - 2014- Managing (creation, viewing, editing and closing) requests relative to DS products & solutions CATIA, DELMIA, SIMULIA and ENOVIA V6, from the customer (Renault).
- Analysis of incidents reporting.
- Reproduction of these incidents on standard environment.
- Make weekly summary of incidents and resolutions.
Vélizy-Villacoublay 2010 - 2011As DS projects for customers, the mission is to provide specific expertise within WORKPLACE team, which are reproductions, at DS Campus, of operational platforms of respective customer:
- Tests conducted in the form of business scenario provided by Daimler, applying CATIA V5 tools, ENOVIA VPM tools, 3DCOM tools and the component DELMIA V5.
- Make the reporting of incidents encountered during the conduct of these tests.
- To summarize weekly incidents and resolutions.