Mes compétences :
Interpersonal Skills
Instagram
adjustment skills
Front Office
significant communication skills
Teamwork
Cash Handling
Social Media
Entreprises
Waterstones
- Trainee
2019 - 2019National bookshop chain
* In charge of the social media presence, especially on Instagram
* Through the various demands of authors and clients I had the opportunity to meet, I gained practical and adjustment skills.
* I rediscovered a desire to take responsibility by volunteering to help other members of staff in their tasks.
* I acquired more knowledge in the English culture and language, learned to deal with specific demands as well as developed manual capability through handiwork.
Safestay
- Receptionist
2018 - 2018International chain of hostels
* Check-in and check-out
* In charge of breakfast and bar services
* Provide information to non-Spanish speaking clients
* This internship allowed me to gain significant communication skills via discussions with co-workers as well as clients, some with which I became friends.
* I was able to learn more about languages and cultures in this place which gathered numerous nationalities.
* I also became well acquainted with front office software and travel sites.
Carrefour Market
- Cashier
Massy2016 - maintenantSupermarket franchise
* In charge of the till
* Shelving, inventory, facing
* I became more confident working under pressure from demanding clients and dealing with contentious situations. I learned to work quickly to satisfy a client's demand or answer a query, and to develop sound interpersonal skills, building professional ties with regular clients through a lively and enthusiastic personality. Also, I became accustomed to working during weekends, bank holidays, and having flexible hours.
Médiathèque Le Globe
- Trainee
2014 - 2014Library "Le Globe
The library Le Globe is a major place of culture in Les Sables d'Olonne, hosting social and cultural events.
* Advising clients at the reception
* Checking books out or place holds
* Organising book placement
* Through team work, I was able to assert myself in decision-making, and I learned how to follow instructions to the letter via IT software. I learned to keep my working environment welcoming and tidy, as well as rigour and punctuality.
Formations
ICES - Institut Catholique D'Études Supérieures (La Roche Sur Yon)
La Roche Sur Yon2017 - maintenantDiploma
ICES - Bachelor`s degree Modern languages student in English literature and civilization