Caroline DELMAS


En résumé

Mes compétences :
Gestion de projets internationaux
Fidélisation client
Marketing opérationnel
User experience
Google analytics
Gestion de la relation client
Microsoft Office
Gestion de projet
SAP Business Objects
Animation de réunions
Marketing relationnel
Développement commercial


  • Atos Consulting - Consultant

    Bezons 2012 - maintenant Customer Leadership department, CRM practice.
  • Equancy - Junior Consultant

    2011 - 2012
  • Airstar - Business Development Consultant

    2010 - 2011 AIRSTAR, Champ-Près-Froges, France & Shanghai, China.
    Help to develop its business and entry strategy in the transportation and construction market in China.
    - Analyse the market and gather relevant data
    - Develop a business plan and provide strategic recommendations
  • Microsoft France - Licensing Marketing Assistant

    2009 - 2010 Licensing Marketing Assistant (12 months)
    MICROSOFT, Issy-les-Moulineaux, France.

    - Internal and external readiness of Microsoft Account Managers and Partners,
    - Contribution to the Partners and Customers Marketing Strategy elaboration,
    - Project Co-Manager on the “Licensing & Products Launch” Tour de France,
    - Follow-up of website editorial and writing of the partners’ newsletter,
    - Sales support (implementation of tools, promotions, sales kit development, analysis of results).
  • Easynet Ltd. (Sky Corporation) - Service Management

    2008 - 2008 Service Management (2 months)
    EASYNET LTD. (Sky corporation), London, UK.

    - Involved in the creation of Insite (Information System): tested and launched Insite,
    - Worked with Customer Management team to deliver professional customer service to large Corporate Customers through effective problem management.
  • Minatec - Strategic Analyst

    2008 - 2009 Strategic Analyst on a Techno-Business Mission (6 months)
    MINATEC, Grenoble, France.

    Define the role of a new entity (MINATEC Partners) to strengthen the links with industrials.
    - Learning about the nanotechnology industry and its source of potential innovations,
    - Status report of the potential strategy to attract new partnerships,
    - Writing of business plan and strategic recommendations (added value services).