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Christel MERCIER

PUTEAUX

En résumé

To grow and keep on giving joy in the event and hospitality industry to create unforgettable experiences to my partners is one of my main vocation.

Mes compétences :
Passionate
Adaptable
Sense Of Organization

Entreprises

  • Meeting Professionals International - MPI Board Member - VP Membership

    2014 - maintenant
  • Carlson Rezidor Hotel Group - Sales Manager MICE & Corporate at Global Sales Office

    2013 - maintenant West Europe, North & West Africa Area
    Portfolio of 1320 hotels worldwide
    Personal Objectives MICE 2015: 2.5Millions €
    Personal Objectives Corporate 2015: more than 10000RNs
    - Total Account management on Bank/Finance/Consulting, Energies, Manufacturing, Aerospace & Defense, Real Estate,.. on Parisian market
    - Developping loyalty of key accounts, developping business on prospect accounts, hunting new suspect accounts
    - Organizing workshops, customers events, fam trips
    - Participating in fairs
    - Coordinating mutual actions with hotels
  • Carlson Rezidor Hotel Group - Radisson Blu at Disneyland® Paris - Sales Executive MICE

    2012 - maintenant Objectives 2013: 1.129K€ a year
    - Managing and developping North and South West France and United Kingdom market
    - Managing and developping Bank/Insurances/Mutuel fonds, Energies, Manufacturing, Transport/Logistics, Telecommunication, Aeronautics and Events Agencies on Parisian market.
    - Organizing workshops, customers events
    - Travelling in France and Europe for recruiting new business, fairs...(about once each two months)
    - Developping loyalty of key accounts
    - Joining prospection actions managed by the Global Sales Office
  • ISEE Consulting - Secrétaire Générale

    2011 - 2012 ISEE Consulting... association étudiante de l’ISEE Paris, vous guide dans vos études et projets.

    ISEE Consulting excelle dans différents domaines tels que le Marketing, la Communication, les Ressources humaines, l'Evènementiel, la Prospection, la Traduction ou encore la Réalisation de projets de créations d'entreprises.

    Composée d'une équipe dynamique d'étudiants issus de différentes filières : Management of Business Administration (Affaires Internationales), Management et gestion des entreprises, Négociation clientèle, Management Marketing et Communication du Tourisme...ISEE Consulting réalise vos études avec grande implication et les rend pertinentes et conformes aux besoins de votre entreprise.
  • Pierre & Vacances Center Parcs Meetings & Events - Sales assistant

    2010 - 2012 - Answering companies and events agencies specifications
    - Managing and developping Energies, Telecommunication, Bank/Insurances, Services providers and Luxury/Cosmetics industries
    - Sending sales proposals according to seminaries, conventions, incentives from 10 to 1500 people needs
    - Negociating Rates and Sales conditions
    - Taking care of administrative and financial aspects
    - Managing urgencies and eventual conflicts
    - Setting new internal processes
  • WIP RESA - Groupe Colloquium Paris - Accommodation Assistant - Buying, negociation and operational department

    2009 - 2010 Buying :
    - Negociating rates, commissions and sales conditions with 2 to 5 star hotels
    - Booking rooms, following of the quota, options and contracts with hotels managers.
    - Setting specific contracts with main International Hotels Groups
    - Managing Congresses and Fairs contracts (Mondial de l'Auto, Foire de Paris, SIAL, FOM, JFHOD, SFD, Sofcot, ESA...) up to sales opening
    - On site caring (hotels visits, congresses and fairs)
    Operational :
    - Analyzing and answering to each congress, fairs and customer needs
    - Creating programs for clients (maps, hotels descriptions...)
    - Taking care of financial aspect
    Internal processes:
    - Updating hotels and rooms data base via Quick Resa system
    - Analyzing competition rates
    - Setting booking base, analyzing sales
  • Association ARAM - Chargée de projet : Organisation d’actions de sensibilisation sur le handicap visuel

    2008 - 2009 Elaboration et conduite de visites au musée des Egouts de Paris destinées à un public de déficients visuels
    Création, élaboration et conduite d’une journée de sensibilisation sur le quotidien des déficients visuels
  • Dagness - Club Turquoise - Projet manager assistant

    2007 - 2009 - Contacting and negociating with customers and providers
    - Setting travels programs
    - Managing bookings and taking care of rooming lists
  • APAS - Animatrice

    2005 - 2007 Elaboration d'activités sportives, créatives, ludiques à destination d'enfants de 3 à 13 ans
    Organisation des activités et gestion de A à Z

Formations

  • Sup' De Tourisme Groupe ISEE (Ecole Supérieure De Commerce) (Paris)

    Paris 2010 - 2012 Management, Marketing et Communication du Tourisme
  • Université Paris 12 Val De Marne

    Nogent Sur Marne 2009 - 2010 Management des Organisations option "Tourisme d'Affaires"

    en alternance
  • Ecole Supérieure De Tourisme

    Paris 2007 - 2009 BTS Animation et Gestion Touristique Locale

    en alternance
  • Lycée Claude Monet

    Paris 2003 - 2006 option facultative de théâtre

Réseau

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