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Club Méditerranée
- Vice President Developpement/Construction/Project Management
Paris
2015 - maintenant
• Contracts: site inspection, feasibility studies, business case, due diligence, agreement negotiations (technical services, sales and marketing, management)
• Technical assistance: masterplanning, concept design, design development, construction, sustainable development, pre-opening activities
• Project management: Project manager for the opening of new Resorts, including integration, scope, time, costs, quality, human resources, communication, risks analysis procurement and stakeholders management (marketing, sales, construction, operations, human resources, finances)
• Speaker :
- Horwarth HTL conference program 2015 (CHAT Shanghai, CHAT Beijing) - "Innovative Brand and Strategy", China
- BoAo Forum for Asia Annual conference 2016, Hainan China, "Leisure, Recreation & Tourism: The New Normal"
- 12th China Hotel Investment Conference (CHIC), 2016 Shanghai, "Alternative Ownership - Membership, Fractional & All-Inclusive"
• Liaising with local Chinese government official and owners
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Club Méditerranée
- VICE PRESIDENT OPERATIONS
Paris
2010 - 2015
Club Mediterranee (Club Med). Shanghai
• New Resorts Opening: Opening of the 4 first Club Med Resort in China (Project Manager)
• Management: 1500 employees in China resorts, management of managers, liaising with owners and partners
• Team development: Training conception and animation, coaching, chairing seminar and convention
• Financial: Pre opening budget, cash flow, 3 years budget, capital expenditure, ROI analysis
• Sales and marketing: Brand positioning in China, sales distribution, product information, medias and TA events
• Crisis management: Referrer Hygiene and safety for the Business Unit. Crisis managed: MH370 , H1N1, H7N9
• Strategy: 3 years Strategic Plan preparation and implementation - Member of Greater China Management board (China mainland, Hong Kong, Taiwan)
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Club Mediterranee
- PRODUCT & SERVICES MANAGER
Paris
2009 - 2010
Club Mediterranee (Club Med). Singapore
* Products and services: ensure highest quality level for all criteria affecting client's perception in Asia Pacific Club Med Resorts (8 resorts) ;
* Marketing and Commercial : understand client's needs (Special projects, customer relations, tradeshows, travel agent educational tours, Bench marking ;
* ROI analysis: quantify impact on product, services, practices or processes on client's perceptions for proper diagnosis and business optimization ;
* Creation & innovation: develop new products, new concepts and new tools for Club Med villages to ensure Club Med competitiveness staying ahead of the competition. ;
* Project Management: China Market development ;
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Club Mediterranee
- HUMAN RESOURCES MANAGER
Paris
2006 - 2008
* Strategy: Definition and deployment of the human resource strategies ;
* Process: Coordination and supervision of the human resource processes worldwide ;
* Management by objectives: Following and evaluating the performance of the 70 General Manager ;
* Training: Conception, organization and animation training programs for the GM. Creation of training modules: project management, financial performance, intercultural management, risk management, diversity management Individual coaching of GM, project management ;
* Chairing: seminars and conventions for the entire company ;
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Club Mediterranee
- RESORTS GENERAL MANAGER
Paris
2000 - 2006
Resorts managed: Buccaneers Creek (French Caribbean), Lindeman Island, (Australia), Cargese (Corsica France), Les Deux Alpes (French Alps), Phuket (Thailand) and Kani (Maldives)
* Budget: Achieve financials goals and strategies set-up by the company ;
* Quality: Ensure the quality of service in the resort (quality standards and SOP) ;
* Hygiene and security: implement standards. Collaborate to the redaction of the ``Crisis situation management guide'' ;
* Team management: 300 to 400 employees) ;
* Crisis management: Tsunami (Phuket), Terrorism threat (Phuket, Corsica), collapse of Ansett company (Lindeman) ;
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Club Mediterranee
- LEISURE MANAGER
Paris
1996 - 1999
Resorts: Opio & Vittel (France), Donoratico (Italy), Bintan (Indonesia), Club Med 1 (Caribbean)
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Club Mediterranee
- GOLF INSTRUCTOR & GOLF DIRECTOR
Paris
1992 - 1996
Resorts: Vittel (France), Villars (Switzerland), Marrakech (Morocco), Marbella (Spain)
