PARIS
IT Manager within a Tier One Operator having a wide range experience in Customer Care & Billing applications for telecommunication Industry.
My primary professional experience is technical and related to Telecommunication.
As a department manager and a project director I’ve been involved on both Build and Run IT processes within major IT Divisions. I could drive design and delivery of strategic projects in fixed and mobile telecommunication for Tier One operators. As a manager I could organise and transform development and operation activities to adapt to organisation, technologies and strategics changes leading to improve operational efficiency.
As the operator representative i've been dealing with many software editors and third party integrator and service provider over the world.
Specialties: Operation, Web commerce for mobile, Self Care (Web, Wap, IVR), Prepaid Services, Mobile content and value added services billing, Payment, Rating (pre and post paid services), Billing, Account Receivable, Collection, Customer Care.
Mes compétences :
Management
Développement informatique
Architecture SI
Direction de projet
Exploitation informatique
