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Christopher FRANSKIN

BRUXELLES

En résumé

First thanks for visiting my profile.

With more than 12 years of work experience in IT, my drives are to deliver value for the business, make things happens, facing and succeeding challenges and develop my teams.
I consider as well my profile as hybrid as I have a mix of IT and Business studies. I really see this as an asset as it gives the advantages to understand how technology could help the business to grow.
I had as also the chance to live in several countries and travel are the globe. I really enjoyed it and it gave me the opportunity to develop my intercultural skills.
So in a nutshell I’m someone that really takes energy when facing challenges, love to see the results of his work and deliver value, personal development is really important and love to develop others as well and finally is interested in the business as much as in digital and information systems.


Mes compétences :
ITIL
Project
Management
Infrastructure IT
Communication
Relation clients
Support
IT management

Entreprises

  • Computer Sciences Corporation - Principal Consultant and Practice leader CIO advisory

    2016 - maintenant Practice leader for Belgium - Business Development /recrutement/ offering creation

    CIO advisory help the CxO in Business of IT, Strategy and operation excellence.

  • Fostplus - DSI - CIO

    2015 - 2016 - Responsible for the digital and IT strategy
    - IT portfolio and project management
    - Budget management
    - IT Business relationship management
    - Providers and people manangement

  • ITSMF Belgium - Board member

    2015 - maintenant

  • Roche - Project leader - Global IT support & Local IT & IT hub setup

    Boulogne-Billancourt 2014 - 2015 Parts of a big carve out project in order to have diabetes care as an autonomous division in the Roche group. My role based in Basel consisted of being the

    - Global & Local support model strategy & design lead for + 6000 end users
    - Local IT stream lead
    o Due diligence in main 15 sites on local IT Applications, infrastructure and processes
    o TSA (Transitional service agreements) between entities providing services to Diabetescare IT
    - Project manager for IT center of excellence
    o Setting up a strategic IT center in a near shore locations (Barcelona) (+ 60 FTE)

  • Kone - IT country manager Benelux

    Nice 2014 - 2014 Key account management with business stakeholder
    Provider management
    Ensure support for all users in Benelux
    Project coordination
    Process improvement

  • Roche - Deputy global head of IT engineering

    Boulogne-Billancourt 2012 - 2014 • Work closely with the Global Head of Engineering and Madrid shared service center head in all domains (finance, process, people, technology and customers) to build a world-class Engineering organization (102 internal FTE represented globally in 4 key locations) and to be able to deputize him/her when needed.

    • Ensure and drive smooth organizational changes, implement new processes across the organization Communication and Marketing of the department to affiliates and other IT functions
    • Responsible to lead key initiatives across the organization (example: customer orientation, contract streamlining, operating model definition and implementation, engagement model, people development, …)
    • Responsible for the Global Engineering communication strategy, plan an implementation
    • Ensures Continuous Improvement of Global Engineering in all domains
    • Madrid shared service center admin team management & part of the shared service center leadership.
    • Creation of site Branding initiatives, Partners satisfaction survey introduction, inspirational offices, communications, events, … resulted in an increase of 20% of employees engagement and partners satisfaction in less than 2 years.

  • Roche - End user and infrastructure Head cluster France - Belgium

    Boulogne-Billancourt 2010 - 2012 • Workstation, Infrastructure, Business apps 1st and 2nd line support for 1800 users /4 sites
    • End user Training
    • Cluster FR/BE Infrastructure coordination (Workstation - Servers – Network – Audio/ video – IP Tel...)
    • Team and people management +-40 people ( Service desk agent level 1, 2, network technicians, team leads and Project managers)
    • Budget Management and optimization (several millions € year)
    • Project management (Windows 7 migrations, iPad deployment, site relocation, 1st line outsourcing,)
    • Support contact point and information manager for executive support
    • Deputy IT Director (CIO) for the cluster France/Belgium
    • Information manager for French Business executives.

Formations

  • Louvain School Of Management (Louvain La Neuve)

    Louvain La Neuve 2014 - 2015 Master in business administration

Réseau

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