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Cyrille PILLON

STOCKHOLM

En résumé

Besedo´s business way:
Business Process Outsourcing for Online Services within User Generated Content. With focus on clients working in e-commerce, iGaming, Dating, Social network, e-Media.

Besedo have knowledge and understanding of fraudster behavior
and scammer behavior.
Besedo perform best practice and manage best tools providing unique services in order to improve end-user experiences on Internet.

I am experienced in e-Business, focused on process control for UGC.
Challenging every day for process development and improvement.
Gathering best practices and analysing new trend of business.
Creating new conceptual tool offering a variety of ways to improve
managerial problem solving and decision processes.

● Conceptor of scanning tool to monitor and engineering UGC quality control.

Producing analyses, tools, and work-processes helping our clients in their operations and goal: Enjoy end-user experience.

Leaded and implemented projects resulting on increasing efficiency by 63% and on improving Quality with high positive result for profit and loss account.

Specialties
Ads Classifieds web-sites, B2B, B2C, forecaster, Statistician, Operations, Planning.
Analysing with structured data and business processes overview while competitive strategies,
putting forward analytical mindset and overall comprehension of challenges.
Web & Statistical analysis,
Follow frauds trend,
Foresaw scammer´s behavior,
User experience,
Committed management support,
Team leadership management,
Sponsorship,
Perfectionist,
Excel addict,
Data mining,
Problem solver,
Self-taught person,

Mes compétences :
ADS
Business
Business development
Business Processes
Fraud
Management
Web

Entreprises

  • Besedo Suède - Global Operations Controller

    2013 - maintenant In charge to follow up 16 websites Business Process Operations with development & setup of Key Performance Indicators within Quality, Effectiveness and Service Level Agreement.

  • Besedo - Business Development Manager

    2012 - 2013 Work with dedicated business development team, that is be responsible for both business development, product development as well as product management.

    Creating new conceptual tools and services offering a variety of ways to improve managerial problem solving and decision processes.

  • Besedo - Business Intelligence Manager

    2011 - 2013 Build the company’s knowledge of the market, with the purpose of both understanding best practices implemented by others and of building the company into a thought leader.

  • Besedo - Planning manager

    2008 - 2012 Responsible for process development, analysis and forecast support services for Europe´s largest on-line classified media websites. (France, Sweden, Italy... )
    My goal was to follow-up activities, set-up benchmarks and continuously develop plans for optimization.

  • Besedo - Planner

    2007 - 2008 Forecaster, Scheduler, analyst, creation of new Statistic rapport to deliver new KPI for auditing on efficiency and quality. Creation of new Schedule structure used in all Operations. (continuously used and improved today)

  • Besedo - Moderator of user generated content (Fraud Safety Management)

    2007 - 2007 UGC moderator specialist on "ads classified website". (Listing)
    Frauds signs reviewer: (Pioneer). Follow up and monitor Frauds signs in order to foresaw scammer´s behavior.

Formations

Pas de formation renseignée

Réseau

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