David GROUT

En résumé

Entreprises

• intel - Directeur technique

  Meudon 2011 - maintenant

• McAfee groupe Intel - Regional PreSales Manager FRANCE

  2010 - maintenant Responsible for Pre-sales technical sales support that enables the sales organization.
  
  Leading a team of SE's to provide technical support in sales presentations, product demonstrations and evaluations of company products to ensure the system is functioning to specifications.
  
  Primary Responsibilities
  •Responsible for the operational line management of a team of 4 SE's, including performance management, annual reviews, coaching and development.
  •Provides guidance to SE's in respect of company policies.
  •Recommends changes to policies and establishes procedures that affect immediate organization
  •Manages a team to update and deliver regional training to sales staff
  •Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.
  •Working with the sales teams to ensure that customers and partners are satisfied on all queries regarding the McAfee portfolio.
  •Provide feedback through follow up with Sales Account Managers on sales calls
  •Optimize appointment schedule and travel expenses by minimizing single call trips in co-ordinations with sales staff
  •Ensure provision of adequate technical training for team members on all related products
  •As needed develop and provide technical training for partners on related products
  •Work with sales management to maximize efficient use of technical resource
  •Develop an excellent, disciplined, efficient, and effective system of doing business to maximize profits
  •Work closely with the other functions in SEUR, EMEA and international to bring the right momentum into the sales process to achieve positive visibility in technical, services and support area in order to support the closing of the deals
  •Support the sales team's in prospect and customer situations directly and indirectly, when required.
  •Maintain market and competitive awareness

• McAfee - Senior Security Sales Engineer

  2009 - maintenant In charge of top 20 customers in France and Focus on Banking & Insurance Market.
  I cover all types of security: Endpoint; DAta, Compliance, Saas

• McAfee - EMEA DATA Protection Specialist

  2007 - maintenant Technical expert and evangelist around the Data Protection Market for EMEA. Coverage of all European, Middle East and Africa Countries and technical coverage of Device Control, Data Leakage and Encryption.

• McAfee - Sales Engineer

  2006 - 2007 End Point protection technical expert. Coverage all endpoint and gateway products like Antivirus, Antispyware, Management Console, AntiSpam, Mails Servers …

• McAfee - Technical Accouint Manager

  2003 - 2006 • Management for a portfolio with major company (SGIB, SGPIT, EADS, BOUYGUES …) This represent around 450 000 Antivirus software users.
  • Manage and prepare Conf Call to follow all issues in production site.
  • Qualification and escalations for all the cases in Level II and III (Development).
  • Organize some seminar with all contacts in France around Mcafee Products.
  • Relationship management and seminar to present all new products and philosophy.
  • Security Advisor (Firewall, Antivirus, IPS/IDS, Social Engineering, Mass Mailing …)
  • Creation and management for an international support base.
  • In charge of the Belgium support (Toyota, Dexia, AXA Belgium, Atos Euronext)
  • Technical expertise directly on site when the production was stopped (Crisis interventions)
  • Manage and analyze some QA missions.
  • Creation of a lab, to test all products and reproduce issues.

• AUGEO SOFTWARE - Responsable Support

  1999 - 2002 Création et animation d’une structure de support international
  • Responsable du support Belgique, Luxembourg (Toyota, Dexia, AXA Belgium, Atos Euronext)
  • Missions d’expertise technique, diverses interventions pour dépannage sur site en blocage de production en France et à l’étranger
  • Organisation de meeting, club utilisateurs, présentation de suivi d’incidents
  • Mise en place de procédures d’assurance qualité, campagne de tests, audit et conseil en architecture
  • Mise en place d’un laboratoire de tests et d’un réseau spécifique à l’équipe de support

Formations

• Ecoles Du Groupe CCIV

  Cergy Pontoise 2000 - 2002 Chargé de projet Informatique ebusiness

• Université Paris Paris 6

  Paris 1997 - 1999 DEUST SPI RESEAU

Réseau

• Gilles BERTHELOT

• Hicham SIPKIN

• Nazéha SILALLI

• Patrick LANGRAND

• Solène FEUNTEUN

• Stanislas BES DE BERC

• Stéphanie JOUAS

• Thierry DUPIOT

• Xavier GRUAU