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Denis MELOCCARO

STRASBOURG

En résumé

Strong experience on software development and support for PBX products
- VoIP, SIP
- Cti : CSTA
- wireless : DECT
- Embedded Software Development (C, C++)
- Customer support on strong issues
- Ability to work in multicultural environment (China, Us, India, ...)

Mes compétences :
Firmware
VoIP
TCP/IP
Télécommunications
Microsoft Windows
GNU/Linux
Programmation
SIP
Scrum
CTI

Entreprises

  • Alcatel-lucent Enterprise - Software Manager

    2014 - maintenant Management of a software development team (7 engineers located in France).
    The team is in charge of development and support (C++) of a Sip Server user in an IP-PBX.
    The team also in charge of developping and supporting its testing tool (based on proprietary scripting language), as well as its continuous integration flow (based on Jenkins, python, ...)

  • Alcatel Lucent - Technical Leader

    Paris 2012 - 2014 Enterprise Sip Server team

    Technical lead for development on IP-PBX component.
    - telephonic features
    - high availability
    - CTI (XML/CSTA)

  • Alcatel Lucent - Senior Software Development Engineer

    Paris 2005 - 2012 Enterprise Sip Server team:
    Design and development of telecom features on a Sip Server used in
    - IP-PBX Alcatel OpenTouch
    - Genesys Contact Centers

    Large Systems PBX Front-End team
    - treatment and follow-up of customer escalations on critical cases.
    - analysis of customer problems and follow up of corrections to be done by R&D teams (multi-sites, including indian subcontractors)


    Large Systems PBX Team :
    Knowledge transfer to indian subcontractor teams.
    - Call handling and telecom networks protocols : ISDN, H323
    - Enterprise wireless communications : DECT

  • Alten - Software Engineer

    Boulogne-Billancourt 1999 - 2005 Missions for Alcatel Business Systems, working with OXE teams

    - Firmware development for TDM interface boards, Fiber Optics interconnection boards, radio interface boards (DECT). Development on 80186 and ARM processors.

    - Dévelopment and support of DECT infrastructure and terminal for OXE (embedded software)

  • France Telecom Orange Labs - Trainee

    1999 - 1999 Development of a micro-kernel with network support.
    Pre-study on a project of automated deployment and configuration of OS on France Telecom terminals.

  • Deutsche Telekom - Summer Trainee

    1998 - 1998 "Strukturplannung untere Netzebene" department.
    Prevision of network infrastructure evolution. Study.

Formations

Réseau

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