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Diaa EL-FAKIH

Saint-Ouen

En résumé

Mes compétences :
Project planning
Team Management
TADIG testing
Sun Solaris
Risk Management
Oracle Developer 2000
HP-UX
Change Management
Business Development
BSCS implementation
BSCS Database administration

Entreprises

  • GFI Informatique - Technical Project Manager

    Saint-Ouen 2013 - maintenant Technical Project Manager
    * Detailed planning of BSCS implementation ;
    * Technical responsibility for the implementation of the solution/change request ;
    * Business Requirements Analysis, Workshops
    * Billing Architecture and Solution Design
    * Release & Environments Management
    * Functional and technical specification ;
    * Coordination of the BSCS project team to perform project tasks and provide project deliverables
    * Process Redesign / Change Management and cost estimation
    * Daily management of multiple project staff and sub-contractors
    * Ensure that all quality control and requirements are met
    * Plan site activities in detail, setting targets and accurately forecasting completion dates
    * Accurately estimate projects costs as well as project timescales
    * Risk Management & mitigation

    Client: Mobinil Egypt
    Project: Migration from LDN (internet provider) legacy billing system to BSCS iX R2 (used for GMS market) as a first phase for a full convergent system and in line with GSM project delivered within Alcatel-Lucent

    Client: Back Office
    Project: Preparation (as high level) new Architecture with BSCS IxR4 & Full study for BSCS Migration with/without full CBiO
  • Alcatel-Lucent - Technical Project Manager

    Paris 2012 - 2013 * consists in Day to Day technical relationship and communication with the customer
    * Management/Organization of technical activities (including, Workshop, Specifications, Configuration, Development, Integration, Acceptance, Team management)
    * Guide all teams through full product lifecycles and provide technical guidance and assistance as needed.
    * Validate Solution Design & Implementation ;
    * follow-up project planning in coordination with project manager
    * Technical coordination between on-site and Back Office team
    * Change Management process follow-up.

    Client: Mobinil Egypt
    Projects: Providing 1st level of Support and managing change request
  • Wataniya Algeria - Billing Project Manager

    2010 - 2012 * Direct and manage project development from beginning to end ;
    * Regularly report on project progress.
    * Manage the issue log for the project. ;
    * Plan project tasks and execution. Follow up project team members' progress
    * Establishes project objectives, analyzes the project proposal and collaborates with the management
    * Validate Solution Design & Implementation ;
    * Manage project change orders and impact analysis ;
    * Guide all teams through full product lifecycles and provide technical guidance and assistance as needed.
    * Oversee development, test, deployment, and support. Communicate status with stakeholders, and resolve issues in a timely manner.
    * Participated from internal validation of data migration from BSCS V8 to BSCSix 3
    * Managing the 3pp integration with new system and follow up the activities and plans
    * Manage the Billing team for a new Convergent Billing implementation CBiO (CS 5.0 &BSCS ix 3 ) On-site workshop and analysis of business requirements
    * Provided on-site L1 Support for WATANIYA team

    Main Responsibility:
    Managing Migration and Implementation of IT projects focused on Ericsson's Convergent Charging & Billing in one (CBiO) solution based on LHS' Business Support & Control System (BSCS) and Ericsson's Charging System CS 5.0
  • Alcatel-Lucent - BSCS iX Architect

    Paris 2009 - 2010 BSCS iX Architect

    * Baseline Setup from BSCS V6 to BSCS ix R2 ;
    * Solution architecture and technical specifications development
    * LHS BSCS iX billing and customer management system installation, configuration and customization
    * Assessing CRs (Change Requests) coming from Business, and providing effort estimation, and delivery plan
    * Providing technical support to SIT/UAT/Training teams ;
    * Pre-migration & Migration studies ;
    * Provisioning and rating specification ;
    * Performance Testing for all Rating and Billing modules (Fih,Rih,Cch,Rlh,Bch...)
    * Working together with data migration team on the definition of the migration strategy
    * Unix HP-UX, shell scripting, monitoring (memory & CPU consumption) etc
    * BSCS Database administration ;
  • Ericsson - BSCS iX2 & SDPX Expert

    MASSY 2009 - 2009 BSCS iX2 & SDPX Expert

    * Configure the SDPX High availability on production environment. ;
    * Administrate the Real time rating chain ;
    * End to end testing of the Real time rating Chain (BFT-HC solution, BSCS SDPX, BSCS RATING chain) ;
    * Production platform stability
    * SDPx operational support

    Client: MiTV Malaysia Formally U-Mobile
    Projects:- SDPX - Full prepaid- postpaid convergent solution
  • Alcatel-Lucent - BSCS & SDPX Expert

    Paris 2007 - 2009 BSCS & SDPX Expert

    * Configure the SDPX High availability on production environment. ;
    * Administrate the Real time rating chain ;
    * End to end testing of the Real time rating Chain (BFT-HC solution, BSCS SDPX, BSCS RATING chain) ;
    * Production platform stability
    * SDPx operational support
    * Performance Testing ;
    * Configuration (Rateplan, Services, Cost Control...) ;
    * Administrate Rating and Billing modules (Fih,Rih,Rlh,Bch...)

    Client: BEST - Belarus Formally Life
    Projects:- SDPX - Full prepaid- postpaid convergent solution

    Client: STE - Syrian Telecommunication Establishment
    Projects:- Fixed Line Project (Billing Swap)
  • MTN Group - Roaming & Billing Service Administration

    Roodepoort 2004 - 2007 * Roaming & Billing Service Administration (BSCS V7) ;
    * Supervised of the IT-Roaming operation (e.g. TAP transfer, High Usage Reports and TADIG testing). ;
    * Configuration (Rateplan, Services, Cost Control...) ;
    * Administrate Rating and Billing modules (Fih,Rih,Rlh,Bch...) ;
    * Oracle Developer (Tuning, create triggers, procedures, views ...).

Formations

  • Damascus University (Damascus)

    Damascus 2002 - 2004 Diploma

Réseau

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