Doriana VELEZ-LE CARRERES

En résumé

Entreprises

• Snorkel BV - International Customer Care

  2013 - maintenant International Customer Service and translations English/French and English/Spanish.

• Pro-workwear BV - Sales Support

  2010 - 2013 Provide customer with technical information of products, process and follow up of orders
  and payments, keep the customer data base updated, help the customers with any shipping problems and translation.

• BE TO BE YOGA & LANGUAGES - DIRECTOR

  2010 - maintenant 2010-present : Be to Be Yoga & Languages, Eindhoven. Languages Trainer and Kundalini
  Yoga Teacher. Spanish and French language training for beginners to advanced
  level students and yoga lessons, for private and business purposes.

• International Language Centre - Spanish Language Trainer

  2010 - 2010 Provide customer with an in-company language training for a group of employees.

• Taleninstituut Regina Coeli - Spanish Teacher

  2008 - 2009 Provide customer with one to one lessons in order to adapt the
  learning process to the student needs so that the trainee gets at the
  requested level within 5 days. Give group lessons and animate a
  spanish conversation during the diner. Team leader for the
  multimedia material production, assistant manager for the spanish
  department and hotel hostess to welcome the students and give
  them a presentation about the language training week.

• Hennes & Mauritz - Indoor Merchandiser

  2004 - 2008 Indoor Merchandiser and Vendor. Coordinate and manage the new
  collections in an A shop. Give training.

• Longchamp Nederland - Vendor

  2002 - 2004 Responsible for customer service, receive and organize the
  merchandise and prepare shop windows. Good communication
  skills in French in order to work with the french headquaters.

• Arts & Dreams - Artist Representative & Business Manager

  2002 - 2004 Arts & Dreams, Den Haag & Rotterdam, The Netherlands. Artist Representative, Business Manager. Create a network with french, dutch and latinamericans artists to sell their work.
  Organize art exhibitions.

• Gap - Assistant Manager

  Paris 1997 - 2000 Responsible for the store operations, human resources, sales team,
  training and merchandising. Create a customer service loyalty program.

• Gerard Darel and Mexx - Vendor

  1996 - 1997

• Banana Republic - Assistant Manager

  1992 - 1994 Responsible for the sales team, the merchandising and the human
  resources. Fully providing GAP french speaking customers with
  support and service.

Formations

• Taleninstituut Regina Coeli (Vught)

  Vught 2009 - 2009 Dutch intensive cursus for level B1- B2

• Chambre De Commerce Et D'Industrie De Paris CCIP

  Paris 1996 - 1996 Certificat de Français Commercial et de Traduction
  
  Translation Spanish/French.

• University Of Puerto Rico FAE (San Juan)

  San Juan 1988 - 1992 Bachelor of Business Administration

Réseau

• Carlos BAGANHA

• Dominique LE CARRERES

• Fournier BENOÎT

• Franck FABRICIUS

• Hanane KRAFESS