El Hadji Amadou DIOP

En résumé

Entreprises

• STEMCafe - Education

  Autre | Dakar 2019 - 2020 As a STEMCafe Educator, my responsibilities include:
  - Working with kids and young adults on STEAM projects.
  - Facilitate project-based STEAM activities with clear learning outcomes.
  - Engage kids and young adults students in various STEAM exploration.
  - Design fun related to classroom study and independent inquiry.
  - Use visual guide and tools, make learning visible.
  - Further develop, build, and define new learning experience.
  - Uphold a culture of respect and care for all members, lab and tools.
  - Work as part of a team to keep the café organized and safe for kids at all times.

• IBM - Systems Support Specialist

  Technique | Dakar 2016 - 2021 In this position, I'm covering below responsibilities:
  - Local GI & WaaS EUS Representative
  - Deskside Support resolving related incidents that are logged by CSC or end users
  - Assets assignment & stock manager (laptops, and devices).
  - IT services delivery management closely working with ISP and others suppliers/vendors
  - Installation of IBM e-business client software, advising and explaining users how to use tools, programs and network effectively.
  - Network and systems services monitoring.
  - Write knowledge-based articles for new issues resolved to develop our self-help culture
  - Tickets owner and Resolved for Senegal Incidents logged in the system by IBM Help Desk.
  - Remote Control and Support

• Sherbrooke University Dakar Campus - Lecturer

  2014 - 2015 Responsibilities and achievements:
  * Security Management for Information Systems - MBA 662A:
  Addresses issues relevant to creating and managing a
  systematic security process in organizations. Information
  security policy, assets, physical and logical information
  resource security, business continuity, and compliance with
  relevant security standards are covered.

• I.I.T.S.S - Fondateur et Directeur Executif

  Dakar 2014 - maintenant Assister des professionnels et non professionels a moderniser et avoir une meilleure gestion de leur patrimoine IT.

• Global-Telectronix Services International Limited - DCS Support

  Technique | Dakar 2012 - 2016 Global-Telectronix Services International Limited,
  Lagos NIGERIA
  http://telectronix.net/
  IBM DCS Support (IGA) for IBM Senegal Hub
  
  Responsibilities and achievements:
  * Assets Stock Manager (laptops, and devices). ;
  * Installation of IBM E-Business Client Softwares, Advicing
  and Explaining users how to use tools, programs and network
  effectively.
  * Network and Systems Services Monitoring. ;
  * Write knowledge-based articles for new issues resolved to
  develop our self help culture
  * Tickets Owner and Resolved for Senegal Incidents logged
  in the system by IBM Help Desk.
  * Tickets Raiser for affected users experiencing problems
  related to any IBM E-Business Client Softwares.
  * Remote Control and Support for Mobile employees.

• CEGINUS Web Marketing - Customer Support

  2011 - 2012 CEGINUS Web Marketing, http://www.ceginus.com/index.php
  Customer & Administrative Support
  
  Responsibilities and achievements:
  * Backend following up registration & renewal contracts with
  Services Providers (Web Hosting)
  * Customer Support with Clients (Web Site, Access, Accounts
  and Emails Administration)
  * Financial Monitoring of Bank operations and Cash
  Transactions

• Microsoft WCA (West East and Central Africa) -  Microsoft Student Partner Microsoft WCA (West East and Central Africa)

  2007 - 2012 The Microsoft Student Partners is a worldwide educational program to sponsor students majoring in disciplines related to technology. The MSP program enhances students' employability by offering training in skills not usually taught in academia, including knowledge of Microsoft technologies.
  The program aims to increase awareness of Microsoft products, programs and initiatives. Consequently, the program helps expanding the user base of Microsoft products, and results in better availability of properly educated workforce in those technologies.
  The MSP program is active around the world to college and university level students. Microsoft chooses one skilled student from each institution at a time to serve as representatives. Typically, a Microsoft Student Partner is science major from engineering or business school of higher education.
  Microsoft offers compensation to the members of the Student Partners program through salaries (in some countries only) and software and hardware packages which are distributed to them for testing and promotional purposes. Student Partners are given access to MSDN Premium Subscriptions to support their promotional activities. At times, Student Partners are invited to technology-related conferences.
  Student Partners are given access to the latest Microsoft software, development tools, reference material, industry events, and training opportunities. MSPs are assumed to further share the knowledge among the academic community by arranging courses; giving presentations and lectures; and initiating projects among the students. MSPs are also used to promote incentives, for example, the Microsoft Imagine Cup; and programs. Some Student Partners (based on a selection criteria) are provided internships and job opportunities at few Microsoft Divisions through the program.

• SchoolNet Africa Senegal Office - Administrative Support

  2007 - 2010 - IT Trainer,
  - Communication and Report Documents Conception.

• Microsoft - Microsoft Student Partner

  Issy-les-Moulineaux. 2007 - 2008 Responsibilities and achievements:
  * Contributing in Microsoft Senegal activities to promote
  Microsoft software, reference materials and training.
  * Contribute in MSP Days evangelising students on Microsoft
  solutions and services.
  
  
  CERTIFICATE & RECOGNISED ACHIEVEMENT

• Training Program - Young Programmer

  2004 - 2007 Microsoft Training Program - Microsoft Certified Partners in Learning

Formations

• British Council (Dakar)

  Dakar 2010 - 2010 PROGRAMME CREATIVE ENTERPRISE – FORMATION CORE 2010
  
  Management & Entreprenariat Culturel

• Institut Supérieur Informatique ISI (Dakar)

  Dakar 2009 - maintenant Licence Professionnelle
  
  Web-Design (CSS, XHTML, AJAX, HTML5, ASP, JQUERY), Infographie, Montage Son et Vidéo, Développement & Bases de Données (C, C++, PHP, JAVA,MySQL, VB, VBA), Architecture des Systèmes (Windows, Linux, Mac OS), Statégies Web (Référencement, SEO), Intégration Web (Découpe Maquette PSD à Intégration site Web avec AJAX, CMS: JOOMLA, WORDPRESS).

• Université Cheikh Anta Diop De Dakar (Dakar)

  Dakar 2008 - 2009 Certificate Program Junior Achievement

• Université Cheikh Anta Diop De Dakar (Dakar)

  Dakar 2007 - 2009 DEUG 2
  
  Faculté Anglais

• Microsoft Partners In Learning (Le Caire)

  Le Caire 2007 - 2007 Platinum Award
  
  Winner (Platinum Award) Competition Pan African Web Design teaching in Cairo in the category Art and Literature

• FASTEF Ex Ecole Normale (Dakar)

  Dakar 2007 - 2009 http://196.1.95.39/schoolnet/english/index.htm
  IT & Administrative Support
  
  Responsibilities and achievements:
  * Create & Update Education Resource on ICT for campaigns
  & trainings
  * Contributing in activities to integrate ICT into schools.

• Lycée Blaise Diagne De Dakar (Dakar)

  Dakar 1999 - 2006 Baccalauréat
  
  Après mon BFEM en 2000, je fus orienté en 2nd L avant de finallement passer en 1ère L2.
  C'est 2006 que j'obtiens mon Baccalauréat; je m'oriente vers la Faculté d'Anglais à l'Université Cheikh Anta Diop en 2007.

Réseau

• Abdou Karim DIOP

• Ameth DIARRA

• Ardo BA

• Diouf OMAR

• Emde DIAGNE

• Flore EKOMBADIA

• Id SYSTEMES

• Meissa Deguene THIAM

• Ndonku Miguele Delor NYA

• People DEVELOPMENT