Mes compétences :
Good communication skills
Adobe Photoshop
Microsoft Office
Adobe
Entreprises
MMA Assurances – Groupe Covea
- Customer service representative
LE MANS CEDEX 92013 - maintenant* Creation and follow-up of customer's accident declaration file ;
* Personalized support to each client
* Dispute settlement
* Contacts with garages and experts ;
* Payment processing
* Fraud detection and monitoring
Easy Cash
- Salesperson
Mérignac2013 - 2013* Section maintenance and merchandising
* Customer service // product support ;
* Estimation and purchase of customer's products ;
* Enhancing client portfolio
Carrefour
- Fishmonger & Sales Assistant
Massy2012 - 2012* Client's reception and orders processing ;
* Sales prospecting during Christmas and New Eve's periods ;
* Teamwork with all my colleagues to be efficient and able to fulfil all client's orders so they remain loyal
Cabinet du préfet
- Assistant Manager
2012 - 2012* Administrative tasks
* Establishment of ``Honour Work's Medals'' files
* E-Mailing
* Intervention files monitoring ;
* Creation of a follow-up tool to list every criminal's inputs and outputs from psychiatric hospitals ;
* Preparation and participation to first ``Emplois d'avenir'' ceremony
KNAUF
- Assistant manager
Wolfgantzen2011 - 2012* Commercial meetings and trips organization ;
* Collaboration with French, Spanish and American Commercial teams ;
* Creation of the new graphic chart ;
* Budget monitoring (sorted by services / customers / commercial operations) ;
* Supplies receipt (logistic processing)
* Investment request's creation and follow-up ;
* Preparation of commercial operations - from selecting concerned product to picking the gifts and creating flyers ;
* Scheduling and coordinating participation at various business events to promote the products ;
* Monitoring of French and Spanish stocks - ordering products when necessary to insure a constant sufficient number of elements
