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Emmanuelle BLONS

Roissy en France

En résumé

Business change manager with 15 years experience of working within large scale and complex business change management programs. Strong experience in implementing multi-country and global projects with experience gained in Europe and USA. Strong Stakeholder Management skills and experience backed by extensive knowledge of Human Resources that enables change and benefits delivery.
Solid knowledge of FICO domain, through SAP training organization and coordination (e.g: Asset management, period and year end closing, FRA accounting, AR processing….).
Knowledge in process offshoring in India.

Usual scope:
Change programme management; stakeholders management; impact analysis, change diagnostic and business transformation execution; role mapping, activity split; communication; training; change readiness; end user support and audit of change compliance. Working in synchrony with the Project Manager in the Systems & Change Management integrated planning, activities execution and follow-up.

Usual context:
Leading the Change Management work stream for global SAP enabled transformation programmes at Global, Zone/Region or Country Level.

Languages: Business fluent English, French native language, basic German.

Mes compétences :
Analysis
Audit
Audit Rh
Change Management
Communication
Conduite du changement
ERP
Formation
Gestion du changement
Impact analysis
Management
Offshoring
Organisation
PROGRAMME
Programme Management
Ressources humaines
SAP
SAP ERP
SIRH
Talent management

Entreprises

  • Infosys - Global Sourcing Manager - HR OCM

    Roissy en France 2012 - maintenant

  • AXA Group Solutions - Head of Change management / Finance Convergence Project Edit AXA GS

    Nanterre 2009 - 2010 As Head of Change Management I was in charge of :

    1. Organisation design & Business transition

    • Local to-be organisation model
    • Design Detailed Organization
    • Impact Analysis & propose HR dimension of target operating model
    • Transition plan in coordination with HR
    • Retention and redeployment plan in coordination with HR
    • To be processes implementation follow up
    • Design of business case / Budget
    • Performance support
    • Facilitate Shared Services Center implementation in India
    • Benefits Management planning and value plan following

    2. Training

    • Training strategy
    • Training curriculum
    • Training planning
    • Training delivery if required
    •Training Environment set up and administration with Technical team

    3. Communication

    • Communication Plan Design
    • Coordination of communication activities
    • Social communication : support to HR when required

    4. Reporting

    • Provide status, risks, issues and feedback from the field to project management
    • Reporting to Project Manager
    • Change action list
    • Do ad hoc presentation to steering committees, program or project committee
    • Coordinate offshoring of change activities (eg training material creation )

  • AXA Group Solutions - Head of Change Management Practice

    Nanterre 2009 - 2012 Create and set up a Change Management Practice. This practice is responsible to support transformation initiatives within AXA Group, cross business units and worldwide. It operates mainly on convergence and transformation projects.
    As off today, the change practice is composed of 25 consultants operating in 6 countries. We do also offshore partially our Change activities in India.

    My main activities are :
    - Lead the creation of the Practice from scratch : operating model, catalogue offer, pricing model, marketing tools...
    - Maintain reporting for the CEO and COO, and define global roadmap, milestones and key achievements.
    - Engage key leaders behind initiatives, communicate to CEO, COMEX, and Program Manager
    - Define appropriate KPIs
    - Manage Budget
    - Set the Consultant team and manage it
    - Presales activities towards Head of country / Project and Program managers
    - Follow up projects delivery

  • Jobpartners - Presales Manager / Avant Vente

    2007 - 2009 Principales missions :

    Pour des entreprises du CAC 40 (Groupe Carrefour, Crédit Agricole SA, PPR, La Groupe La Poste)

    - Prendre en charge, rédiger et piloter les réponses aux appels d'offres en binôme avec un ingénieur d'affaires et en assurer la présentation en clientèle

    - Epauler les équipes commerciales dans l'élaboration des proposition lors de la négociation d'un contrat

    - Analyser les besoins du client puis conception de la solution technique et fonctionnelles la plus adaptée en étroite collaboration avec les services techniques

    - Assister l'ingénieur commercial lors des différentes phases de la négociation

    - Superviser le démarrage de la réalisation du projet, suivre le développement jusqu'à son terme

    - Participer au développement des offres

    - Animer des présentations offres / solutions auprès de nos clients et lors de manifestations professionnelles.

  • Free lance - Change Manager / SAP Training / HR Consulting

    2002 - 2008 Consultante spécialisée en conduite du changement – Projet ERP
    Forte d’une expérience de 7 ans dans l’IT business, je bénéficie d’une excellente connaissance de la structure des systèmes d’information et des ERP ainsi qu’une vision transverse de l’entreprise

    Mes références, plus de 15 déploiements mondiaux, plusieurs milliers d'utilisateurs finaux :
    - Novartis France, Suisse, Suède, Danemark, Norvège, Finlande
    - Sandoz Allemagne, Italie
    - Santé Animale France, Suisse, US
    - Société Nationale des Chemins de Fers Belges
    - Thomson France
    - SAP UK
    - Renault


    Mon intervention se compose de différentes activités et notamment :
    • Déterminer les interlocuteurs et les acteurs clés du projet,
    • Identifier des risques de résistance au changement et accompagnement,
    • Comprendre et mobiliser les acteurs sur les objectifs et engagements du projet,
    • Analyser, évaluer et accompagner les impacts organisationnels,
    • Définir et conduire les actions de communication,
    • Recueillir les besoins de formation et suivre le plan de formation projet
    • Audit RH



    Contact : emmanuelleblons@yahoo.fr

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