2011 - maintenantPortfolio/Program/Project Management, Interim Management, IT Strategy Consulting
1. Mission ING (Project/Interim Management)
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Management of 3 projects (2.200 mandays) :
* Branch Server Consolidation : centralisation and virtualisation of the 880 branch servers of ING Belgium (POC and roll-out)
* Branch Server Elimination : new communication architecture for the 880 branch servers of ING Belgium (POC and roll-out)
* Upgrade Windows Server in Branches : migration project from WIN2003 to WIN2008
The 3 projects are parts of a global program in line with the ING 2015 Strategic Plan.
Centre Hospitalier Hornu Frameries
- CIO / IT Director
2010 - 2011Member of Board of Directors at Centre Hospitalier Hornu-Frameries
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* Budget : 5,5 millions €/year
Achievements :
* Define IT strategic and tactical plan for the Hospital
* Improve definition and management of IT budget (target : IT budget driven by global business strategy)
* Define the 3 years Vision for IT
* Manage the organizational evolution to be able to outsource non IT business activities (insourcing, outsourcing)
* Sponsor for a new project management framework implementation for the entire Hospital Organization
* Projects :
* New Drug Management System
* New Medical/Paramedical ERP
LCM / ANMC (Alliance Nationale des Mutualités Chrétiennes)
- Manager PMO
2008 - 2010Manager - Portfolio Management Office , IT
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• Management of 15 project leaders and 4 PMO team members,
• Budget control : 50 millions € / year,
• Achievements:
• Manage the pool of project leaders evolving in the projects
(resource manager),
• Maintain and develop the Project Management Framework (based
on PMI) for the entire organization (courses, coaching,…),
• Stakeholder for the main steering committee leading all the existing
projects steering com.(governance, strategic recommendations,…),
• Sponsor of the project to improve the project management tools
AG Insurance (ex Fortis Insurance Belgium)
- Team & Program Manager
2007 - 2008Information System Team Manager , Employee Benefits
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• Management of 5 development teams in the field of HealthCare and
Employee Benefits Insurance (45 people)
• Budget : 13 millions € / year
• Achievements:
• Lead and manage a workgroup to improve the migration process
between old and new life application,
• Manage multiple project managers responsible to develop various
new applications ( Health Care application NewME, common web
front end for Fortis Insurance Employee Benefits applications, …),
• Promote Fortis Insurance Belgium Environment in other
international group pillars.
Electrabel
- Service Delivery Manager
Bruxelles2005 - 2007Service Delivery Manager , Business Intelligence & Strategy
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• Management of 3 development teams in the field of Business Intelligence
& Strategy (31 people)
• Budget : 7 millions € / year
• Achievements:
• Reorganize the SAP BW team in the goal of developing a European
support team,
• Manager the development process of an intranet tool for pricing,
offering and contracting used by the 180 B2B account managers of
Marketing & Sales,
• Manager the installation of the SAS Business Intelligence platform
for Middle Office and Trading division,
• Manage the development of 2 new operational research products to
forecast the production of nuclear power plants and hydro-electric
power plants,
• Reduce the budget by 15 % with a widening scope (more
automation, better service management,…).
Dexia
- Head of Service Level Management
La Défense 1998 - 2005Service Level Manager
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• Manager of a 14 people team ensuring the implementation of ITIL Service
Level Management, the creation of IT infrastructure service catalogue &
the associated cost model,
• Budget :
• Direct : 2 millions € / year
• Indirect : 100 millions € / year
• Achievements:
• Create IT Infrastructure Service Catalogue to facilitate the sourcing
model of the different part of this Infrastructure,
• Lead the revision of cost model and invoicing for future IT firm
(Dexia Technology Services),
• Develop « service / transversal view » dashboards for IT
management and our customers,
• Manage the relationship managers team that negotiates SLAs with
different Business Units and Branches of Dexia.
Team Leader, Project Manager & Project Leader
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• Project Leader Wide Area Network
• Project to increase the bandwidth and the service levels of the 1100
national branches network of Dexia Bank
• SWIFTNET Project: Migration of SWIFT SNA infrastructure to
the new IP standard
• Application Servers Manager
• Manager of 2 system engineers ensuring the maintenance of
Application Servers BEA Tuxedo and IBM Websphere
• Choice and deployment of the JAVA platform for Dexia
• Sybase / Oracle System Engineer
