Faouzi TAOUTAOU

En résumé

Entreprises

• Michelin - IT Infrastructure PM / Facilitator

  FERRAND 2019 - maintenant

• Hanes - IT Project Lead (ERP & WMS)

  RUEIL MALMAISON 2018 - 2018 - Leading the upgrade of outsourcing management modules of the ERP (QAD – MFG-Pro)
  - WMS optimisation projects and Documenting User Guides

• DHL SUPPLY CHAIN - IT PRODUCT MANAGER - EMEA

  Roissy en France 2011 - 2017 - Contract Negotiations (SLAs, KPI’s, OLA’s etc…) with Vendor on behalf of the Regional Business at DSC
  - Failover & DRP Tests. Service Delivery Management. Product catalogue design and Roadmap development
  - Version Upgrade (Product and Systems) & Server moves from Paris - France to Prague - Czech Republic
  - Service & Process Improvement Programs, Certified Supply Chain Specialists trainer
  - Standardisation & Consolidation of Procedures and Services

• Demand Solutions (Europe) Ltd - Supply Chain Consultant & Regional Support Manager

  2008 - 2010 • Offer consultancy services in Supply Chain Planning, Business Forecasting, Inventory Optimisation and Vendor Managed Inventory
  • Provision of expert product knowledge to users of Demand Solutions Software throughout EMEA, including expert training where required
  • Responsible for the development of partnerships between Microsoft Dynamics (NAV/AX/GP) VAR network in EMEA and other software houses

• Micropole-Univers - Supply Chain & Lean Consultant

  Levallois-Perret 2007 - 2008 • Develop Business Opportunities, and work on Lean Management Commercial Offers
  • Develop internal documentation and setting up processes
  • Realise financial improvements through better flow of information, and addressing lost opportunities (based on Transactional Lean Process Management)
  • Assess, Analyse actual situation and define the base line
  • Review Purchasing process & Roll down skills and best practices, using Value Stream Map (VSM)
  • Optimise process and Capacity, based on Lead Times
  • Develop an Organisation that is based on Continuous Improvements
  • Define Key Performance Indicators (KPI’s), and reduce process cycle time, using 5S, Kaizen events, and removing any one of the 7 Wastes

• WFT Consulting Services - Supply Chain & Six Sigma Project Consultant

  2006 - 2011 Established my own Consultancy business WFT Consulting services working for(Avery Dennison OPE)
  • Identify opportunities for improvements and define projects, using DMAIC for both Lean and Transactional projects
  • Lead the Pricing Excellence Project for Avery Dennison OPE
  • Identify root causes. Set action plan, i.e. 0.5 M$ savings
  • Support and Advise on Supply Chain Planning systems
  • Set controls in place to sustain improvements
  • Provide Expertise throughout the European business
  • Apply statistical and quality concepts to simplify complex Issues and Obtain substantial financial results, and manage risks
  May 2006 - November 2007
  Project Manager (Change Management)- DaVaci Implementation
  • Identify opportunities, Analyse & assess business needs
  • Define and agree optimal processes and go through the project’s life cycle (BPO/BSO/HRO)
  • Organise training & workshop sessions, and define KPI’s
  • Advise Clients on best suited solutions, create realistic action plans and translate objectives into Actions/Results
  • Troubleshoot where necessary & meet objectives
  October 2010 - May 2011
  Senior Technical Consultant & Partner - JMS EMEA

• INFLUE - Project Manager & VMI Consultant

  2005 - 2006 • Assess and analyse the actual situation.
  • Organise and animate workshops. Set KPI’s
  • Understand what is required by the Clients (VOC)
  • Advise Clients on best suited solutions & implement them
  • Meet project target & Troubleshoot where necessary

• Avery Dennison - Six Sigma Black Belt Consultant & IT Customer Support Analyst EMEA

  Rodange 1997 - 2005 • Train & Mentor Six Sigma Green Belts. Manage both Lean and Transactional “DMAIC” projects for OPE Supply Chain
  • Part of the European Strategic Planning team
  • Organize and Supervise Kaizan events
  • Develop, enhance and continuously improve existing Software, procedures, processes and systems
  • Facilitate negotiations at all levels of the Supply Chain
  • Create User Friendly Interfaces using VFP & Access
  • Expert in Vendor Managed Inventory (VMI/SMI/EWR/WMS)
  • Advise on Inventory/Supply Chain Management
  • Design and implement Database Solutions
  • Support VMI/SMI programs and Train Users
  • Measure & Analyse the performance of Customer Services
  • Report Service Figures for OPE

• MMT Computing PLC (Marks & Spencer) - UK - European Systems Support Analyst

  1994 - 1997 • Document all problem resolutions
  • Business requirement analysis
  • Support the “In-Store” processing system
  • Systems (store systems : ISP/EPOS/POS/COS) troubleshooting and root cause identification
  • Reference files updates and retransmissions
  • Communicate changes and updates to stores
  • Stock replenishment Logarithms design and implementation
  • Update problem resolution database “Treasure Trove”
  • Train new team members

Formations

• UNIVERSITY OF WESTMINSTER

  London 1991 - 1992 MSc in Cognitive Science and Intelligent Computing
  
  Master in computer network and digital communication

• UNIVERSITY OF WESTMINSTER (London)

  London 1987 - 1991 BSc in Computer Science

Réseau

• Christelle GIRY

• Claire FOUYA

• Dido MEHDI

• Frederic GOSSELIN

• Jean-Luc BARLET

• Johnny FERRY

• Philippe GAUTRIN

• Pierre HERIAUT

• Sebastien EVRARD

• Veronique VASSALLO