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Florence REMY

TOKYO

En résumé

- 6 years of work experience in Japan
- Fluent Japanese and English
- Marketing Specialization
- Strong organizational, coordinating and follow-up skills

Mes compétences :
Communication
Distribution
Export
Japon
Management
Marketing
Product Management
Strategic
Strategic Marketing

Entreprises

  • Japan Air Gases Ltd - Bulk product leader

    2006 - maintenant

  • Japan Air Gases Ltd. - Strategic Marketing Analyst

    2002 - 2005 Overall Contribution:
    * Unified the marketing language, enhanced the marketing knowledge
    * Brought marketing tools and methods leading to an improvement in the understanding of the market and helping JAG to focus on key actions
    * Improved networking, data exchange and communication in JAG

    **Operations based:

    1) Reporting: Generate Sales Analysis to JAG management and parents companies (Air Liquide and BOC)
    2) Research: Provide environment macroeconomic, market, industry trends analysis to support decision-making/strategic planning

    **Project based:

    1) Implemented JAG Marketing Segmentation:
    •Defined JAG segmentation
    •Designed a key customers segmentation level
    •Organized integration into IT system
    •Implemented sales reporting based on the segmentation for 18 affiliates

    2) Built a competitive intelligence team/Set up competition follow up
    •Organized competition watch
    •Set up of a market shares tracking

    3) Conducted customer satisfaction surveys
    •For 20 Electonics sites: Designed a face to face survey conducted by JAG. Identified performance measures. Generated an action plan.
    •For 300 Bulk Industrial customers: CATI/WAPI/postal survey conducted in collaboration of a consulting company.

  • ISETAN Department Store, Tokyo - Foreign Customer Service Account Executive

    2000 - 2002 1) Furniture leasing account executive
    - Provide customers with product information and assist them in the selection of products
    - Coordinate delivery schedules; Handle and resolve complaints
    - Collected customer feedback and competitive information to develop the leasing business

    2) Responsible for the organization of special events for the Foreign Customers Club

  • UNIFRANCE Tokyo - Communication Coordinator for the French Movie Festival in Yokohama

    2000 - 2000 1) Developed catalogs and other print media
    2) Organized interviews of French artists by the Japanese media, & Prepared schedules
    3) Acted as liaison between French artists and the Japanese media during the festival

  • HITACHI, Hitachi Research Institute, Tokyo - Marketing Researcher

    1999 - 1999 -Internship-
    Research about Digital Archiving for Cultural Assets, with the MITI

  • NORITAKE Co Ltd, Nagoya - Marketing and Sales Assistant

    1998 - 1998 -Internship-
    Tabletop Division, Export Marketing and Sales Department

  • La Nuitee - Communication and Special Events Responsible

    1995 - 1997 Co-founder and active member of La Nuitee,
    Association in charge of the management of a hostel for homeless women

    1)Organized Special Events to communicate and raise funds
    2)Recruited and trained staff, and volunteers
    3)Developed a newsletter

Formations

Pas de formation renseignée

Réseau

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