Florian BLECHET

En résumé

Entreprises

• Merck Millipore - Inhouse Service Supervisor West Europe, Lab EMEA

  2014 - maintenant

• Merck Millipore - Inhouse Service Supervisor France & Switzerland, Lab Solutions

  2010 - 2014 Managing Inhouse Service coordinators team in charge of :
  - handling customer calls and requests
  - providing expert technical support for our external and internal customers (LabWater)
  - organizing Field Service Engineer planning following SOP (LabWater, Guava)
  - ensuring customer satisfaction growth

• Millipore SAS - Field Service Engineer Région Centre, Lab Water

  2008 - 2010 Responsible of Région Centre, France to :
  - perform installations, validation, maintenance visits and repairs on customers site
  - increase customer satisfaction
  - maintain and growth service activity by proposing contract

• Millipore SAS - Inhouse Service Coordinator France & Switzerland, Lab Water

  2003 - 2008 First contact with customers to answer their request by providing them an expert technical support.

Formations

• Lycée Grandmont

  Tours 1995 - 2000

Réseau

• Eric BEGUEC

• Fourreau MAXIME

• Jérôme MARTINACHE

• Johanne DEBUIS DREYFUSS

• Matthieu EGLOFFE

• Nolwenn CHEVILLOTTE

• Thomas HARBONNIER

• Valérie B.-L.

• Valérie LAGET