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Frédérik BENOIT

RUMELANGE

En résumé

Team Manager with 18 years of experience in the Funds Administration industry. Move effortlessly through and adapt readily to ever changing industry.

Areas of expertise include: Transfer Agency, Fund Accounting, Client Relationship, Business Development, Project Management, IT & Business Related Technologies, Team Leadership and staff supervision

Mes compétences :
Chef de projet
Manager
Microsoft Project

Entreprises

  • RBC DEXIA INVESTOR SERVICES BANK LUXEMBOURG - AVP - Programme Manager

    2006 - maintenant - Leads the planning and the implementation approach for the overall programme of change. Assesses and advises on cross project/work stream dependencies, change impacts, and risk mitigation.
    - Provides execution leadership ensuring appropriate team motivation exists and programme momentum is maintained at all times. Ensures that the programme covers off all applicable areas regardless of the geography or business unit.
    - Leads and supports the project managers with strategy implementation and resource allocation across all the projects.
    - With the project managers orchestrates a comprehensive change programme to enable impacted areas to embrace enhancements.
    - Manages the scope, quality, and timescales as an aggregate of all projects within the programme
    - Provide training courses in project management according to PMI standards

  • DEXIA FUND SERVICES DUBLIN LIMITED - AVP - Head of IT & Project Management

    2004 - 2006 - To manage and lead a team of 9 staff
    - To create an IT support local function in Dublin
    - To create an IT development team in Dublin
    - To integrate progressively a project management methodology and improve the centralisation of projects/logs within the company
    - To design and implement an Intranet Web site for the company
    - To design and implement a MIS reporting tool offered to the clients
    - To document and secure all automated modules (VBA, macros) across the company
    - To integrate a fax server functionality for the Company
    - To keep a high level of IT security in the Company
    - To analyse and integrate a Document Management methodology
    - To participate into the analysis and integration of new clients
    - To attend and participate into the actions led by the Risk Committee of the Company

  • DEXIA FUND SERVICES DUBLIN LIMITED - AVP - Head of Transfer Agency Department

    2000 - 2003 - To ensure that a range of services to shareholders and distributors of Irish and non-Irish investment funds is maintained
    - To deal directly with client complaints / dealing errors / interest claims
    - Ensure that deadlines are maintained in accordance with the Prospectus / Service Level Agreement of the Funds
    - Ensure Placement Fees / Redemptions are processed and paid in accordance with the Prospectus / Service Level Agreement of the Funds
    - Ensure a high level of client service to both clients and distributors
    - To be able to prioritise issues in rder of importance / cost / deadlines
    - To manage and lead a team of 28 staff
    - To attend and participate into the actions led by the Risk Committee of the Company
    - To report to the Managing Director, any departmental issues which may arise
    - To perform Probationary and Annual Assessments with Senior Department staff
    - To conduct selection interviews for the Department
    - To represent the Company at the DFIA Transfer Agency Committee
    - Perform any other duties as requested from time to time by General Management.

  • DEXIA FUND SERVICES LUXEMBOURG - Client Relationship Manager / Business Development

    1999 - 2000 - To be the single point of contact of a certain number of European and American based clients
    - To manage client satisfaction
    - To coordinate and streamline external and internal communication and enquiries
    - To centralize all service requirements
    - To provide efficient solutions for both day-to-day and strategic issues
    - To be the main contact during the integration of new clients
    - To participate into the Business Development area, and bring valuable input during RFP process.

  • DEXIA FUND SERVICES LUXEMBOURG - Head of Systems & Electronic Communications

    1998 - 1999 - To manage and lead a team of 5 staff
    - To be the interface between the central IT department and the investment funds business line
    - To analyse clients requests and setup appropriate settings into systems
    - To participate into the analysis, testing and release into production, of systems related to each area of the business line
    - To keep the relevant systems updated with an efficient level of technology
    - To promote the front-end application, used to retrieve financial reporting, to all clients (several business trips abroad in USA, Europe and Asia)
    - To bring appropriate training to all clients requesting to use front-end application

  • DEXIA FUND SERVICES LUXEMBOURG - IT & Project Officer

    1990 - 1998 - To be the interface between the central IT department and the investment funds business line
    - To analyse clients requests and setup appropriate settings into systems
    - To participate into the analysis, testing and release into production of systems related to each area of the business line
    - To bring appropriate training to all clients requesting to use front-end application (several business trips in USA, Europe and Asia)

  • BANQUE INTERNATIONALE A LUXEMBOURG - Fund Accountant

    1989 - 1990 - To prepare the fund balance sheets and statement of operations
    - To calculate the expense accruals
    - To determine the net income, capital gains/losses, dividend distributions
    - To valuate the investments
    - To calculate the fund appreciation / depreciation
    - To accrue income and book coporate action events
    - To account and keep record for Management Companies
    - To calculate performance fees

Formations

  • Itela (Arlon)

    Arlon 1987 - 1989 Comptabilité / Informatique

  • Lycée Charlemagne

    Thionville 1985 - 1986

Réseau

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