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Fritz DJEMMO

BEZIERS

Résultats examens 2022

En résumé

Results driven & Customer satisfaction

Mes compétences :
Six Sigma
pre-sales technical assistance
Technical support
Sales Process Management
Project Management
Problem solving
Continuous Improvement
Strategic & operational marketing
SAP
Sieges
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Microsoft Excel
Lotus 1-2-3
Lean Management
Kaizen
Autocad
Audit

Entreprises

  • Arolhexagone - Technical Sales & Business Developer Area Manager

    2015 - maintenant • Maintain and service a developed customer in B2B environment through independent travel ;
    • Develop new customers and manage agents relationship in the region assigned;
    • Field tested technical skills
    • Technical support / follow up from projects at the customers site;
    • Maintain and develop computerised customer and prospect database;
    • Manage and interpret customer requirements;
    • Represent the company at relevant trade exhibitions;
    • Meet sales target;
    • Provide training & technical presentations;
    • Provide pre sales technical assistance to customers;
    • Provide weekly reporting of activity;
    • Negotiations abilities.
    • General knowledge in the majority of operations related systems (ERP+CRM) and profound knowledge of MS Office (PowerPoint, Excel, Word);
    • General knowledge of costing & margin calculations;
    • General understanding of continuous improvement and Supply Chain.
  • AROL Group - Ingenieur technico commercial /chef de projets Export

    2014 - maintenant
     Activités commerciales & facturation

    o Effectuer les prospections et des propositions commerciales
    o Gérer un portefeuille de 100 clients en mode B2B
    o Participer à la définition du PAC et l’implémenter sur le terrain
    o Assurer les formations techniques et participer aux différents salons
    o Manager les agents locaux
    o Assurer le reporting en interne
    o Assurer le recouvrement des créances


     Valider les dossiers de commandes
    o Garantir de l’adéquation entre la commande du client et la configuration des machines ;
    o Valider les conditions de paiement ;
    o Assurer la conformité du dossier.

     Gérer la mise au point technique des projets & support SAV ;

    o Validations techniques : plans, chiffrages
    o Relations avec les usines : mises au point techniques, lancements en fabrication
    o Prendre en charge les réclamations & non-conformités


    Résultats:

    o Développement des activités de vente et SAV ;
    o 90% de taux de transformation des offres en commande;
    o 25% de contrats
  • AROL HEXAGONE - Project Manager & customer care Engineer Jr

    2014 - 2015 Project Manager :
    -Manage the full project life cycle implementation;
    - Lead workshop to collect client specification and to provide industry standards;
    - Accountable for SQCD projects deliverables for assigned new equipments projects;
    - Coordinate implementation solution team;
    -Control customer delivery and validate customer go live through FAT;
    - Deep Knowledge of installation and commissioning scope& challenges;
    - Knowledge of projects financials;
    - Ability to manage multiple projects at the same time;
    -Measure project success and identify improvement needed;
    Customer Care:
    - Provide technical solutions to customers ;
    - schedule and quote technical intervention ;
    -Check the technical intervention reports;
    - Undertake diagnostic visit to clients;
    -Write technical procedures for corrective maintenance
  • Arol Spa, closure systems - Trainee & Field service Engineer

    2014 - 2014 • 8 months of skills training
    • Field service engineer
  • Arol Spa, closure systems - Trainee & Field service Engineer

    2014 - 2014 • 8 months of skills training
    • Field service engineer
  • Arol Spa, closure systems - Trainee & Field service Engineer

    2014 - 2014 • 8 months of skills training
    • Field service engineer

Formations

  • Ecole Centrale Lyon

    Ecully 2012 - 2013 Master ( DESS) en genie industriel & Energie
  • Ecole Centrale Lyon

    Ecully 2012 - 2013 Master's degree in Industrial Engineering& Energy
  • Ecole Polytechnique De Turin (Turin)

    Turin 2008 - 2012 Master en génie mécanique
  • Ecole Polytechnique

    Turin 2008 - 2012 Engineer's degree, Mechanical Engineering
  • IUT

    Ngaoundéré 2002 - 2004 HND, Industrial maintenance & production
  • IUT

    Ngaoundéré 2002 - 2004 DUT en maintenance industrielle & Productique

Réseau

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