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Gael CAUSERET

Paris

En résumé

A resourceful, adaptable and analytical Sales/Project Manager with over 19 years’ international experience of sales development in SME and large-scale businesses. Focused mainly within the automotive, plastics and recycling industries, is adept in building positive relationships and networks at the highest level, with high-profile car manufacturers, and government departments such as ADEME, Ministry of Ecology, Sustainable Development and Energy. Demonstrates expertise in account management, negotiation, and the acquisition and development of new business. Accomplished in the successful implementation of global technical projects, demonstrates a clear understanding of the legislation appropriate to the geographical area. Proactive in identifying and resolving problems, introduces new measures to increase efficiency, maximize revenue and achieve demanding targets.

Mes compétences :
automobile
Inventory Management
qualitative monitoring
oil analysis
commercial development
Responsible for sales
Overall management
Development of business and customer loyalty
Automotive Components
manage tasks
Microsoft Office

Entreprises

  • Derichebourg - Sales Manager

    Paris 2017 - maintenant • Employed by an international leader in industrial and services sectors, managing acquisition and sales of recycled metals
    • Developing and managing strategies, implementing cross-functional decisions enabling the achievement of long-term objectives
    • Establishing and building a working rapport with customers in France and abroad, to organize logistics and grow revenue

  • Cardtronics - Account coordinator

    2015 - 2017 • Managing three teams responsible for the remote diagnosis and control of the Cardtronics ATM networks in the USA, Puerto Rico and Canada and reporting to the company Vice President
    • Acting as ATM monitoring Analyst supervising the tracking of difficult cases needing timely resolution
    • Allocating workload to the AMA teams in Minnetonka, Houston and Mexico
    • Acting as Customer Service Representative for customers of the Canadian network
    • Providing support for the Puerto Rico team, identifying and resolving issues and ensuring the provision of outstanding customer service
    • Handling 5 portfolios and managing relationships with various service providers to deal with service, escalation and investigation of cases
    • Building a working relationship with the armoured service and cash provider in the field
    • Training new employees on the company’s system and the remote control, diagnosis and repair of ATMs in the network
    Achievements include:
    • Promoted within three months of starting as Customer Service Representative, to Account Coordinator and AMA Manager, due to exceptional performance
    • Played a key role in the improvement of the maintenance plan and its implementation
    • Winner of VIP ‘Ambition’ Award for outstanding contribution and demonstration of the company core value

  • Derichebourg - PROJECT MANAGER – AUTOMOTIVE RECYCLING

    Paris 2012 - 2014 • Acting as operational manager of commercial and technical projects carried out on French territory and Europe, working closely with executives of Derichebourg Group counselling
    • Responsible for Service and Quality improvement and relationship management with contractors and external partners
    Achievements include:
    • Increase of 7% in the development of new markets
    • The redevelopment of the recycling plastics industry including review of logistics, prices and partners
    • Conducted evaluation of the performance of 21 industrial shredders authorizing use of ELV (Extra low voltage) machines

  • Autoréserve - AUTOMOTIVE PARTS DEPOT MANAGER

    2011 - 2012 • Managed the revitalization of the CHARPS company in Marseilles, introducing and implementing new inventory management systems for automotive parts
    • Organized the commercial redevelopment and branding of the company to maximize growth while providing robust technical support for customer base
    Achievements include:
    • Turnover doubled in 10 months to €160K per month following the successful revitalization of the depot

  • NEGOCE PIECE AUTO - AUTOMOTIVE PARTS SHOP MANAGER

    2003 - 2011 • Store Manager for a leading distributor of automotive parts in Nimes, France,
    • Introduced innovative inventory control systems in accordance with group procedures
    • Conducted analysis of lost sales and maintained accurate records of business development with recognition of
    technical expertise, result in improved customer loyalty and revenue growth
    Achievements include:
    • Increased revenue by €1.4 million in 2004 rising to €2.8 million in 2010

  • DURET EXPERTISE - EXPERT VEHICLE ASSESSOR

    2002 - 2003 • Provided estimates of vehicle market value following an accident and expected repair costs
    • Liaised closely with body repair workers and motor insurance companies, building positive working relationships
    Achievements include:
    • Significant reduction of allocated work hours and file processing time for each claim

  • Renault Trucks - Assistant

    Saint-Priest France 2000 - 2002 After sales representative- RENAULT TRUCKS OILS - 69 St- Priest,
    Missions
    Head of customer service
    Recommend lubricants and interpretation of oil analysis to assist in troubleshooting the Renault Trucks network. On my initiative set up analyzes for fuel aid diagnosis of common-rail injection
    Conclusion: Revitalization of customer service and loyalty.

  • NORAUTO - Sales manager offering

    SAINGHIN-EN-MELANTOIS 1999 - 2000 Missions Responsible technical parts
    Home sales and technical parts to customers. Managing the planning workshop. Inventory management (replenishment, inventory, lost sales)
    Conclusion: Development of business and customer loyalty

Formations

  • Lycée Philippe De Girard (Avignon)

    Avignon 1996 - 1998 Bachelor’s Degree

  • High School Saint André (Le Teil)

    Le Teil 1994 - 1996 High school diploma

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