Gaëtan MONTMANEIX

En résumé

Entreprises

• partypoker LIVE - Registration Co-ordinator

  2017 - maintenant ● Players communication for the designated events, in French, English, and Spanish (Canada, Brazil,
  Uruguay, Spain, France, Morroco)
  ● Working closely with the marketing team on social media flows/updates ( Facebook, Twitter, Instagram)
  ● Training staff on events
  ● Managing the travels of the team to the designated events (flights, hotels, taxis/transfers, visas..)
  ● Managing the registration team at the designated events (Canada, Brazil, Uruguay, Spain,
  Caribbean, France, Morroco)
  ● Responsible for the payouts during Live Events
  ● Responsible for the reconciliation with partners (Canada, Brazil,
  Uruguay, Spain, France, Morroco)
  ● Take action to improve Live Events from player's feedback during Live Events
  ● Representing the company during Live Events
  ● Translations

• Utilitywise - Energy Consultant

  2016 - 2017 Approaching business on a ‘Cold Call’ basis within your designated area.
  Gaining an understanding of the area you will work in in order to generate your own pipeline through research of the key contacts in that area and marketing to and approaching them directly.
  Procure energy contracts for the businesses you are approaching in order to understand your clients’ potential requirements
  Develop trusted relationships with your customer base
  Use the Utilitywise marketing library / database to present utility solutions to customers, understanding the range of solutions on a consultancy sell basis
  Monitor your customer base using the company CRM (Customer Relationship Management) system
  Achieve target conversion rates and as a result monthly revenues
  Accurately complete all customer admin and sales documentation
  Ensure all sales information is kept up to date for effective reporting

• Human Booster - Personal Assistant

  Aubière 2015 - 2015 Human Booster at Clermont-Ferrand (Internship) * Project management for job seekers training/professional retraining: sourcing and phoning trainers and companies, mailing trainers, training candidates and companies.
  * Logistic: rent facilities and training equipment (computers) ;
  * Project support: establishment of files formation for all poles centres, installation of computer equipment. ;
  * Planning management: Establishment and management of planning's of collaborators and trainers. ;
  * Billing: establishment of formation bills on Excel ;
  * Phone reception ;

• Nuance Communication - French Agent Customer Service

  2015 - 2016 ● Services: Respond to all customer inquiries within given timescales, efficiently and effectively.
  ● Knowledge: Develop and maintain a full knowledge of client products and services.
  ● Analyzing: Be able to recognize when a problem or query should be transferred to another department or a more senior member of staff.
  ● Dealing: Correspondence as requested/required.
  ● Processes: Logging of all calls accurately and in line with procedure.
  ● Responsibilities: Maintaining and updating all administration.
  ● Advising: The appropriate options/solutions.
  ● Targets: Meet and exceed daily/weekly targets
  ● Results: Monitoring criteria

• Human Booster - Assistant Manager

  Aubière 2014 - 2014 Stage 2ème année BTS AM

• Human Booster - Personal Assistant

  Aubière 2014 - 2014 Human Booster at Clermont-Ferrand (Internship) * Project management for job seekers training/professional retraining: sourcing and phoning trainers and companies, mailing trainers, training candidates and companies.
  * Logistic: rent facilities and training equipment (computers) ;
  * Project support: establishment of files formation for all poles centres, installation of computer equipment. ;
  * Planning management: Establishment and management of planning's of collaborators and trainers. ;
  * Billing: establishment of formation bills on Excel ;
  * Phone reception ;

• PSA Peugeot Citroën - Personal Assistant

  Rueil Malmaison 2014 - 2014 * Project support: Establishment of a Jobshare, with a specific vocabulary, in order to recap all the tasks of my pole ``Mounting design'' on Chinese factory (joint venture) for both European and Chinese collaborators.
  Budget management: Collect and recap all budgets of my pole ``Mounting design'' collaborators for my manager, in order to see if the pole exceeds or not, compared to the budget fixed by the company.

Formations

• Lycée Sidoine Apollinaire

  Clermont Ferrand 2013 - 2015 BTS

• Lycée Murat

  Issoire 2010 - 2013 Baccalauréat
  
  BAC STG