A multi-skilled IT manager with 12+ years of experience in Telecommunication operation and support including 3+ years of Project Management and Architecture with good all-round supervisory and technical expertise.
Highly motivated and accomplished Information Technology professional with extensive background in Operation management, Business Support, as well as capability in bridging the gap between technical and non-technical personnel with an excellent analytical and problem solving approach.
Very capable with a proven ability to ensure the smooth running and support of IT systems and services that will improve the efficiency and performance of a company.
Proficient in planning and supervising technology implementations and upgrades.
Possess comprehensive experience in services delivery to increase revenue and customer experience.
Hold proven expertise in directing successful IT teams and technical support programs.
Good exposure on Senior Management through many acting as Senior Manager Service Delivery role.
Mes compétences :
Value Added Service (VAS) Systems Management
Linux Red Hat
Interconnect and Roaming
Billing Systems Support and Management
Customer Relationship Management
Charging Systems Management
Capital Project Management
Financial control (OPEX & CAPEX)